Parts Advisor

Job Description

Job Description

Sterling KIA in Lafayette, LA is hiring! We are looking for motivated individuals who take pride in serving Acadiana and being a part of a successful family-owned and operated business.

As a Parts Advisor, you will assist customers and service technicians by identifying, locating, and providing the necessary automotive parts and accessories. You will maintain accurate inventory records, ensure efficient ordering and stocking, and deliver exceptional customer service to both internal and external customers.

Essential Duties & Responsibilities :

• Assist customers and technicians in selecting appropriate parts and accessories
• Accurately identify parts using electronic catalogs, manuals, and other resources
• Process orders efficiently and ensure timely delivery or pickup
• Maintain and organize the parts inventory, including stocking, labeling, and conducting regular cycle counts
• Handle incoming calls, answer inquiries, and provide knowledgeable assistance regarding parts and pricing
• Work closely with the Service and Sales Departments to ensure correct parts are available for repairs and sales
• Process payments and ensure proper invoicing for all parts transactions
• Monitor and manage special orders, returns, and warranty parts
• Maintain a clean and organized work area
• Stay current on product knowledge, promotions, and dealership policies

Job Requirements & Qualifications :

Schedule : Full-time Monday-Friday 7 : 00am-5 : 30pm, including some Saturdays from 8 : 00am-12 : 00pm

Why Choose Sterling?

Our mission is to attract, develop, and retain great people to deliver a memorable experience that creates lasting relationships, one customer at a time.

We are an equal opportunity employer and value diversity. All employment is decided on the basis of qualifications, merit and business need.

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