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Helpdesk Technician Internship
Helpdesk Technician InternshipGenesee Health System • Grand Blanc Twp, MI, United States
Helpdesk Technician Internship

Helpdesk Technician Internship

Genesee Health System • Grand Blanc Twp, MI, United States
12 days ago
Job type
  • Internship
Job description

Internship :

  • 16-20 hours per week
  • $18 per hour
  • Position ends after 1040 hours worked

Qualifications :

  • Knowledge of Windows 8 / 10 / 11
  • Knowledge of Microsoft Office or similar desktop office suites
  • Good communication skills and likes to work with people
  • Able to work independently with minimal supervision
  • Valid Driver's license for travel to agency sites (in Genesee County, most in city of Flint)
  • Able to lift and carry computer components (up to 50 lbs.)
  • Must be available to work a minimum of 16 hours per week
  • Have good typing skills
  • Must be a hard worker, self-starter
  • Working on a degree in one of the following majors : Computer Information Systems, Cyber Security, Computer Networking, Computer Science, or Computer Engineering
  • Preferred :

  • Some knowledge of computer hardware, including component installation and configuration
  • Help desk or troubleshooting experience, either in a computer "lab" or office setting
  • Experience in troubleshooting computer software and hardware
  • At least a sophomore majoring in Computer Science / Computer Information Systems
  • Environment :

    700+ computers, Windows 8 / 10 / 11

    Microsoft Office 365 (Word, Excel, Access, PowerPoint, Outlook)

    Microsoft Windows 2012 / 2016 / 2019 / 2022 Server, Exchange 2016 Server, SQL Server 2016, IIS

    WAN over MPLS and cable, includes central campus and 8 outlying sites

    Essential Physical Demands :

  • Vision - Position requires the ability to visually assess details at both near and far distances, as well as to perceive depth and spatial relationships with or without reasonable accommodations.
  • Hearing - Position requires the ability to receive and respond to verbal communication with or without reasonable accommodations.
  • Lifting, Standing, and Walking With or Without Reasonable Accommodations :
  • Position requires the ability to lift up to 35lbs on an occasional basis

  • Position requires the ability to regularly stand for extended periods of time
  • Position requires the ability to walk at a minimum of 35% up to a maximum of 65%
  • Position will require the ability to occasionally stoop, bend, or reach to perform work tasks with or without reasonable accommodation
  • Position must be able to perform tasks requiring manual dexterity, including the use of hands and fingers for handling, grasping, typing, writing, or operating equipment with or without reasonable accommodation.
  • Monday - Friday 1st shift

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    Helpdesk Technician • Grand Blanc Twp, MI, United States

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