Bank Card System and Service Analyst (Remote)

Zions Bancorporation's Enterprise Technology and Operations (ETO) team is transforming what it means to work for a financial institution. With a commitment to technology and innovation, we have been providing our community, clients and colleagues the best experience possible for over 150 years. Help us transform our workforce of the future, today.

At Zions Bancorporation we are currently looking for a Bank Card System and Service Analyst. The Bank Card System and Service Analyst plays a key role in collaborating and organizing work the multiple bankcard internal / external systems and processes. We are looking for a strong candidate who has industry knowledge of credit and debit card processing.

Responsibilities :

Leadership skills, problem solving and ability to review, analyze and evaluate business processes, procedures and user needs.

Provide data analysis to support, compile, and report key information for operations and business objectives.

Be responsible to drive processes and improvement initiatives by gathering and documenting business requirements.

Perform and participate in the analysis, design, and implementation of business processes and procedures following appropriate standards.

Analyze and interpret data to identify trends, patterns, and opportunities for the business and clients.

Communicate analysis and interpretation to appropriate audience

Produce, publish, and distribute operational reports relating to the development andperformance of products and processes.

Conduct tests or test planning sessions, provide input for feasibility, and prepare user documentation and follow-up evaluation.

Act as a liaison with various departments, management and staff to resolve problems and improve processes and procedures.

Perform project management leadership functions as a project manager or team member.

Qualifications :

6+ yrs experience contributing to the strategic creation & building out of products, accelerating value delivery to customers, working with cross-functional teams to realize products, employing innovative mindsets & practices to product development (design-thinking, lean startup approach, MVP, rapid prototyping, frequent feedback cycles, customer centricity)

Knowledge or familiarity with the following areas and systems will be a plus : Card processing and configuration with Fiserv, Visa or other vendors within the industry.

Experience in analysis of business process and workflow and / or process improvement recommendations.

Knowledge or familiarity of network flows and controls.

Experience in system administration of UNIX / Linux / RHEL and Windows operating systems.

Working knowledge of business systems and applications, incident and change management, project and systems management.

Ability to solve problems including multiple priorities and research conflicting and / or inaccurate data.

Solid interpersonal skills with the ability to work with both management and staff employees.

Requires a bachelor's degree in Information Technology, Computer Science, Business or a related field and 6+ years of managing applications support, technology roadmaps, troubleshooting applications or other directly related experience. A combination of education and experience may meet job requirements.

Visa Sponsorship :

This position is currently not eligible for employment visa sponsorship (e.g., H-1B visa). This includes, for example, situations where a candidate may have temporary work authorization while enrolled in school or upon graduation (e.g., CPT, OPT) but would need H-1B visa sponsorship within a few years of employment in order to maintain employment eligibility.

Location :

This position can be located 100% remote within the United States or located at the new Zions Technology Center in Midvale, UT.

The Zions Technology Center is a 400,000-square-foot technology campus in Midvale, Utah. Located on the former Sharon Steel Mill superfund site, the sustainably built campus is the company's primary technology and operations center. This modern and environmentally friendly technology center enables Zions to compete for the best technology talent in the state while providing team members with an exceptional work environment with features such as :

Electric vehicle charging stations and close proximity to Historic Gardner Village UTA TRAX station.

At least 75% of the building is powered by on-site renewable solar energy.

Access to outdoor recreation, parks, trails, shareable bikes and locker rooms.

Large modern cafe with a healthy and diverse menu.

Healthy indoor environment with ample natural light and fresh air.

LEED-certified sustainable building that features include the use of low VOC-emitting construction materials.

Pay Range : $85,000-$115,000 (Based upon relatable skills / experience)

Benefits :

Medical, Dental and Vision Insurance - START DAY ONE!

Life and Disability Insurance, Paid Parental Leave and Adoption Assistance

Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts

Paid Training, Paid Time Off (PTO) and 11 Paid Federal Holidays

401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience

Mental health benefits including coaching and therapy sessions

Tuition Reimbursement for qualifying employees

Employee Ambassador preferred banking products

Apply now if you have a passion for impactful outcomes, enjoy working collaboratively with co-workers, and want to make a difference for the clients and communities we serve.

Req ID : 068131

Equal Opportunity Employer

It is the policy of this corporation to provide equal employment and advancement opportunities to all employees and applicants for employment, without regard to race, color, religion, age (40 and over), sex, pregnancy, gender, disability, national origin, ethnic background, citizenship, veteran status, sexual orientation, gender identity and expression or any other characteristic protected by applicable law. This policy is established and administered in accordance with all applicable federal, state, and local laws.

If you are an individual with disabilities who needs accommodation, or you are having difficulty using our website to apply for employment, please contact us at (801) 844-7628, Mon.-Fri. between 9 a.m. - 5 p.m. MST.

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