Electronic Health Record Systems Administrator
The Electronic Health Record (EHR) Systems Administrator is responsible for the configuration, maintenance, and optimization of the EHR and related clinical systems for the Behavioral Health and Wellness (BHW) division. Ensures system functionality and supports compliance with Medi-Cal, DMH, HIPAA, and agency standards while enabling efficient, user-centered workflows. Serves as the primary liaison between clinical teams, IT, and vendors, to support user training, onboarding, and system improvements to enhance operational success, data quality, and compliance.
DUTIES
The Electronic Health Record (EHR) Systems Administrator is responsible for the configuration, maintenance, and optimization of the EHR and related clinical systems for the Behavioral Health and Wellness (BHW) division. Ensures system functionality and supports compliance with Medi-Cal, DMH, HIPAA, and agency standards while enabling efficient, user-centered workflows. Serves as the primary liaison between clinical teams, IT, and vendors, to support user training, onboarding, and system improvements to enhance operational success, data quality, and compliance.
Essential Duties
- Administer and maintain Exym including user setup, permissions, and security protocols
- Coordinate and implement system updates, enhancements, and vendor releases.
- Collaborate with clinical, QA, billing, and compliance partners to improve workflows and ensure system alignment with documentation and billing requirements.
- Maintain training materials and facilitate EHR training.
- Troubleshoot technical issues and serve as the primary point of contact for EHR support.
- Support the integration of the EHR with related platforms such as billing, analytics, and engagement tools.
- Develop test plans and evaluate system configurations prior to rollout.
- Ensure documentation standards are compliant with Medi-Cal and DMH requirements.
Additional Duties
Participate in strategic planning for future enhancements and reporting improvements.Contribute to performance quality improvement activities related to clinical systems.Other duties and special projects as assigned.Supervisory Responsibilities
This role has no supervisory responsibilities.Qualifications
EDUCATION & EXPERIENCE
Associate's degree in Computer Science or Systems & Network Administration requiredBachelor's degree in Health Informatics, Public Health, Behavioral Health, or Information Systems preferredExperience supporting healthcare IT systems or EHR platforms (e.g., Exym, Axiom, Welligent)Familiarity with HIPAA Security and Privacy rulesExperience with APIs, secure file transfer protocols, and cloud-based systemsOther Qualifications
Strong analytical and problem-solving skillsExcellent verbal and written communication skillsReliable transportation and willingness to travel as neededSensitivity to the cultural and socioeconomic background of service populationsParticipates in, conducts, and sustains performance quality improvement activities according to designated role and responsibilities.Ability to handle confidential information.Maintains client and employee privacy, including protecting the confidentiality, safeguarding the integrity and availability, and limiting the use and disclosure of patient Protected Health Information (PHI) to authorized individuals and entities.CERTIFICATES, LICENSES, REGISTRATIONS
None required.Computer Skills
EHR systemsMicrosoft Office programs in a Windows environment, including Word, Excel, PowerPoint, Outlook, and Teams.Compensation
$73,601.00 USD - $85,469.00 USD
Benefits
Generous paid PTO, plus 10 paid holidays and CII is closed between Christmas and New YearExcellent medical, dental, and vision insurance for eligible employees and qualified dependents403b Retirement Plan with employer contribution for eligible employeesUp to $4,500 in tuition reimbursement per calendar yearEligible for the Public Service Loan Forgiveness programFlexible Spending Account (FSA) & Health Savings Account (HSA)Employer paid Life and AD&D InsuranceVoluntary Supplemental InsuranceOpportunity for growth & advancementProfessional development & continued trainingTeam building & bonding through company sponsored events & activitiesJ-18808-Ljbffr