IT Technician

Job Description

Job Description

A beloved hotel with an enviable oceanfront location is now even better, following a $50 million renovation. Our newly redesigned Loews Miami Beach Hotel includes all-new touchpoints throughout the property. Welcome to a South Beach Icon, Reimagined.

This position is responsible for the operation and maintenance of both POS systems. This position will also provide a wider coverage area. This position will report directly to the I.T. Director.

Essential Functions and Responsibilities

• Maintain the Micros system both hardware and software
• Correct database issue through out the Micros system
• Process all Micros changes and menu configurations requests
• Organize proper retention of historical data either to disk or tape
• Fix or replace non-operational equipment
• Maintain the retail systems both hardware and software
• Fix or replace defective hardware
• Work with the retail manager to ensure proper configuration
• Cover weekend hours for a seven day I.T. coverage plan
• Establish and conduct a Preventive Maintenance schedule for all printer and PCs
• Collect a hardware inventory for comparison to our automated list
• Manage and administer all Loews Hotel policies as they relate to the I.T. department

Supportive Functions and Responsibilities

Qualifications

Loews Hotels & Co is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.