IT Administrator

Job Description

Job Description

Description : Overview

We are seeking an IT Administrator with a strong technical foundation, initiative, and an ability to work both independently and collaboratively with key stakeholders. In this role, you’ll be hands-on with a broad range of responsibilities including maintaining secure, resilient office infrastructure (network and AV), managing M365 and endpoint solutions, supporting a variety of SaaS platforms, and providing day-to-day support for users across Windows and macOS environments. This role will play a key part in ensuring system reliability and security for our consultants, engineers, and organizational leadership. This position offers an ideal opportunity to take the next step in your career and grow with an elite boutique firm environment, based in Roswell, GA. The firm offers a hybrid work environment, but this position requires an on-site presence at least three days a week.

Requirements :

Core Responsibilities

• Systems and Network Management.
• Configure and manage computer endpoints for employees utilizing MDM tools.
• Configure and manage user accounts, network access, and email setup.
• Perform regular maintenance, updates, and backups across IT systems.
• Troubleshoot hardware / software issues on Windows devices, macOS devices, and peripherals
• Support cybersecurity practices and participate in Information Risk Council meetings.
• Manage and monitor Wi-Fi, endpoint management systems (MDM and EDR), and SEIM events.
• Maintain and configure Microsoft 365 applications.
• Support SharePoint site management, Jira Service Desk, and Confluence.
• Manage IT asset lifecycle : warranty tracking, refresh planning, and disposal.

Technical Support

Documentation and Training

Qualifications

Physical Requirements

Disclaimer : Risk3sixty reserves the right to change job duties at any time, and the job description is not designed to cover every requirement of this job.

Date Reviewed : 9 / 24 / 2025