Student IT Helpdesk (FWS only), F25-S26

Applicants MUST be a current student at DigiPen Institute of Technology to qualify for this position.

• Student Employment at DigiPen is open to all currently matriculated students if they meet the qualifications for the job.
• Students may not work during a time when they have a class scheduled, a class is canceled, or a class ends early.
• Student workers must reside within the State of Washington. Remote work outside of Washington will not be permitted.

This position is ONLY open to current DigiPen students, eligible for Federal Work Study, with an accepted FWS award.

Job Title : Student IT Helpdesk (FWS only), F25-S26

Reports to : Johnny Deek, VP Information Technology and Computer Systems

Job Location :

DigiPen Institute of Technology

9931 Willows Road

Redmond, WA 98052

Essential Functions

Qualifications / Competencies

Students will be selected through review of their submissions and an interview process.

Experience Level

Basic understanding of computer hardware and Windows 11 support.

Expected dates of employment : September 2, 2025 - May 8, 2026

Expected number of hours per week : 20

Wage - based on Washington State's minimum wage requirements : $17.85 per hour

Expected number of hours per week : 20

The usual and customary methods of performing the job's functions require the following physical demands : some lifting, carrying, pushing, and / or pulling; some stooping, kneeling, and / or crouching; and significant fine finger dexterity. May need to lift up to 25 lbs. Generally, the job requires 80% sitting, 10% walking, and 10% standing.

DigiPen Student Employee Academic Requirements :

Requirement Exceptions :

It is possible to still be selected for a position with DigiPen if you do not meet the requirements above, so don't let that dissuade you from applying!

Once you have applied for and have been offered a position, we will contact the necessary managers (Supervisor, Department Chair, and / or the Dean of Faculty) to complete and sign off on an Academic Waiver form, depending on which requirements need to be waived. Once the Waiver is returned to us, we'll continue you through the hiring process.

Equal opportunity is a priority of DigiPen Institute of Technology , as the institution is committed to fostering a positive learning environment for all. The Institute's intent is to hire the most qualified individuals for faculty and staff, attracting candidates from diverse backgrounds of race and ethnicity, gender, gender identity, gender expression, sexual orientation, age, socioeconomic status, veteran status, nationality, culture, religion, and physical abilities. We are committed to broadening our candidate pool to include more diverse individuals and ensuring fairness in hiring by avoiding bias and determining criteria to judge all candidates prior to posting each new position.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.