Job Description
Job Description
Salary : $28-38 DOE
Operational Support Analyst Remote | Excel Data Analysis
About RentACoop
RentACoop is a rapidly growing small business with roots on a working farm in Germantown, Maryland. As we continue to expand, both nationally and globally, across multiple product lines and sales channels, we remain grounded in the values that shaped our founding : innovation, integrity, and a deep respect for animals and their caregivers.
Our mission is to design and manufacture practical, high-quality solutions that simplify and enhance the experience of raising chickens, birds, and small animals. From hands-on product development to daily operations, our team is united by a shared passion for creating tools that are both functional and accessible.
We are proud to lead with purpose across our expanding family of brands :
- RAC Paws by RentACoop focused on enriching the lives of small animals and their caregivers
- Fluffy Layers by RentACoop a lifestyle brand for animal lovers, offering thoughtfully designed gear from coop to kitchen
Our growth is driven not just by what we buildbut by why we build it. We believe that raising animals, especially chickens, can be a transformative experience for individuals, families, and communities. That belief fuels our long-standing commitment to giving back. To date, weve contributed more than $200,000 in products and financial support to public schools, 4-H clubs, camps, Habitat for Humanity, The Salvation Army, and other community organizations across the United States.
As we scale our operations and deepen our impact, were seeking mission-aligned team members who are excited to grow with us while helping us stay true to the core values that have made RentACoop a leader in animal care innovation.
Position Overview
RentACoop is seeking a highly capable, self-directed Operational Support Analyst for a part-time remote role with a strong emphasis on Excel-based analysis, data visualization, and operational reporting.
This role supports senior leadership by transforming raw data into actionable insights that drive decisions across operations, logistics, and e-commerce channels. The ideal candidate thrives in fast-paced environments, takes initiative, and has a passion for building well-structured, data-driven tools that simplify complex workflows and support organizational efficiency.
Key Responsibilities
Develop and maintain Excel-based dashboards and tracking tools for reporting, forecasting, and performance measurement across departmentsAnalyze and visualize data from multiple sources (QuickBooks, Shopify, Amazon, internal trackers) to identify trends, inefficiencies, and cost-saving opportunitiesCreate and automate dynamic reports using advanced Excel formulas (XLOOKUP, INDEX-MATCH, IFERROR, SUMIFS, etc.), pivot tables, and conditional logicUtilize Power BI (preferred) to build visual reports that simplify decision-making for non-technical stakeholdersEnsure data integrity, version control, and accessibility across shared drives and collaborative toolsProvide proactive administrative and technical support to executive leadershipOrganize and streamline digital documentation, process flows, and cross-departmental reporting structuresSupport special projects involving financial, operational, or supply chain data, helping to turn complex datasets into clear insightsQualifications
Minimum 3 years of experience in a similar role involving operational data analysis, business support, or executive reportingAdvanced Excel proficiency comfortable building multi-tab workbooks, dashboards, and formula-based models that can be used by multiple team members without errorProven ability to translate data into actionable insights using charts, conditional formatting, and summary reportingPower BI proficiency is a strong plus; experience designing interactive dashboards or reports preferredExperience managing data organization and access within Microsoft 365Strong organizational and problem-solving skills; able to prioritize and work independentlyExcellent written and verbal communication skills, with the ability to present data clearly and confidentlyExperience supporting C-level executives or operations teams preferredBonus if familiar with Cin7, SPS, Shopify, Amazon Seller Central, or logistics systemsThis Role Might Be for You If...
You think in rows, columns, and patterns and love uncovering insights through dataYoure quick to automate repetitive work and build smarter reporting systems for othersYou take pride in being accurate, efficient, and ahead of deadlinesYou enjoy troubleshooting and finding streamlined solutions to operational challengesYou prefer autonomy and producing high-quality, reliable work without micromanagementPart-Time Benefits Include
Up to 80 hours of paid time off annuallyProduct discountsFlexible schedulingGrowth opportunities within a mission-driven companyAdditional benefits may apply based on role, schedule, and tenure. Employment may be contingent upon RentACoop LLCs receipt of a job-related drug test, physical exam, motor vehicle report, background check, reference check, and / or E-Verify, as permitted by law.