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IT Infrastructure Intern
IT Infrastructure InternThe Wittern Group • Clive, IA, United States
IT Infrastructure Intern

IT Infrastructure Intern

The Wittern Group • Clive, IA, United States
12 days ago
Job type
  • Full-time
Job description

Description

We are seeking a motivated and eager IT Infrastructure Intern to assist our IT team in maintaining and enhancing our company's infrastructure. This role offers hands-on experience in a fast-paced environment, providing opportunities to learn about network administration, hardware / software troubleshooting, and system maintenance.

Re sponsibilities :

  • Technical Support : Provide basic technical support to end-users, addressing hardware and software issues, and escalating complex problems to senior staff.
  • Infrastructure Maintenance : Assist in the maintenance of computer hardware, software, and peripherals, ensuring optimal performance and reliability.
  • Troubleshooting : Assist in troubleshooting hardware and software problems, following established procedures and documenting solutions.
  • Documentation : Assist in updating and maintaining IT documentation, including procedures, configurations, and user guides.
  • Project Support : Assist with IT projects, including hardware deployments, software installations, and system upgrades.
  • Research and Learning : Stay current with industry trends and technologies.
  • Networking : Assist with basic network tasks, such as cable management and device configuration.

Requirements

Qualifications :

  • Enrolled in a degree program in Computer Science, Information Technology, or a related field.
  • Strong problem-solving and analytical skills.
  • Excellent communication and interpersonal skills.
  • Basic knowledge of computer hardware and software.
  • Familiarity with networking concepts and technologies.
  • Ability to work independently and as part of a team.
  • High attention to detail.
  • Ability to learn quickly and adapt to new technologies.
  • Desired Skills :

  • Experience with operating systems (Windows, Linux).
  • Familiarity with networking protocols (TCP / IP, DNS, DHCP).
  • Experience with O365, Azure, AWS environments
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    It Intern • Clive, IA, United States

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