Investigator 2, Security

Investigative Analyst

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary : Responsible for performing investigations of alleged criminal or other activity that has or may have a negative impact on the Company. This includes employee or non-employee criminal activity as it relates to the Company as well as activity that violates company policy. Investigations involve, but are not limited to, theft of services, theft of company property, vandalism, forgery, embezzlement, workplace violence, assaults, burglary and physical security assessments. Investigative caseload is assigned by management or senior investigators. Works with moderate guidance in own area of knowledge.

Job Description

Core Responsibilities

• Produces timely, accurate investigative reports.
• Manages multiple types of investigations (code of conduct, theft of service, misappropriation of funds, workplace violence) assuming control of high stress situations.
• Conducts interviews of suspects, witnesses and victims.
• Documents, stores and maintains evidence according to the chain of custody guidelines.
• Ensures that all investigations / inquiries are completely objective and brought to a logical conclusion in the best interest of the Company.
• Develops and maintains a professional working relationship with various law enforcement agencies. Often acts as single point-of-contact with law enforcement in cases involving employees or customers.
• Understands the laws and statutes impacting methods used in successful investigations and is able to make well-rounded decisions based on this experience.
• Works "Undercover" as needed performing appropriate "Sting" operations and or controlled illegal equipment purchases.
• Performs surveillance activities as required.
• Testifies under oath in municipal, superior and federal court as needed.
• Investigative experience preferred.
• Consistent exercise of independent judgment and discretion in matters of significance.
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
• Other duties and responsibilities as assigned.

Employees at all levels are expected to :

Disclaimer : This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications. Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Skills : Customer Experience (CX); Codes of Conduct; Law Enforcement; Criminal Investigations; Company Policies

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees.

Education : Bachelor's Degree

Relevant Work Experience : 2-5 Years

Job Family Group : Real Estate & Facilities