Job Description
Job Description
Bertera Nissan Manchester is seeking a highly motivated and customer-focused Service Advisor to join our team. As a Service Advisor, you will be responsible for assisting customers with their vehicle maintenance needs and ensuring satisfaction with their service experience.
Responsibilities :
- Greeting customers and thoroughly discussing their vehicle service requirements
- Providing accurate estimates and recommendations for repairs or maintenance work needed
- Scheduling appointments and coordinating service timelines with customers and technicians
- Keeping customers informed of the status of their vehicle and any additional work needed
- Following up with customers after service to ensure satisfaction and address any concerns
- Maintaining a high level of customer service and professionalism at all times
- Working closely with the service team to ensure timely and efficient completion of work
Qualifications :
Previous experience in a customer service or automotive service role preferredStrong communication and interpersonal skillsAbility to multitask and prioritize work in a fast-paced environmentKnowledge of automotive systems and maintenance proceduresProficiency with computer software and systemsValid driver's license and clean driving recordThis position offers flexible hours 32, 40 or 48 hours per week and competitive pay, with earning potential of up to $80,000 annually. If you are a motivated individual with a passion for customer service and automotive maintenance, we want to hear from you. Apply now to join our team at Bertera Nissan Manchester!