COMMUNICATIONS OFFICER 1

This posting may be used to fill positions located within Louisiana State Police. This position is shift work, rotating days and nights, to include weekends and holidays. This is a dispatch position with the use of a radio to communicate with Troopers and DPS Officers. All radio traffic is typed into the Computer-aided Dispatch Software (CAD) while answering phone calls from the public and other law enforcement agencies requesting assistance.

Selected Core Competencies :

• Communicating Effectively : The ability to relay information correctly and appropriately to connect people and ideas.
• Focusing on Customers : The ability to serve the needs of those who support and / or rely on the services provided.
• Using Data : The ability to use relevant and valid data to inform a recommendation for action.

Selected Preferred Competencies :

Preferred skills include : high level of multi-tasking and proficient typing skills.

In addition to biweekly salary, the newly hired incumbent will also receive shift differential pay in the amount of $3.20 for each hour worked outside of normal business hours of Monday through Friday 8 : 00 to 4 : 30.

THIS VACANCY MAY BE FILLED AS A PROBATIONAL OR FOUR YEAR JOB APPOINTMENT.

No Civil Service test score is required in order to be considered for this vacancy.

To apply for this vacancy, click on the "Apply" link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities.

For further information about this vacancy contact :

Department of Public Safety

ATTN : Human Resources

P.O. BOX 66614

Baton Rouge, LA 70896

Fax : 225-922-0528

DPSHumanResources@la.gov

The Department of Public Safety and Corrections, Public Safety Services, is a State as a Model Employer (SAME) agency that supports improved employment opportunities for individuals with disabilities.

Minimum Qualifications :

Six months of experience in transmitting and receiving messages by radio or in administrative services; OR

Necessary Special Requirements :

All persons appointed to this job will be required by the National Crime Information Center (NCIC) and Louisiana State Police Terminal Operator Certification Program Guidelines to meet the terminal operator certification / re-certification requirement within six months of employment.

An applicant who has been convicted of a felony or who is under indictment on a felony charge will be disqualified until relief from the disabilities imposed by state and federal laws is granted.

Function of Work :

To receive and respond to requests from enforcement officers / agents through telecommunication equipment.

Acts as the point of contact with the general public for emergency situations, accidents, complaints, etc.

Level of Work : Entry.

Supervision Received :

Direct from a Communications Officer Supervisor or higher-level personnel.

Supervision Exercised :

None.

Location of Work : Statewide.

Job Distinctions :

Differs from Communications Officer 2 by the absence of experienced-level duties.

Examples of Work :

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