Customer Success Manager (Account Manager)

Account Manager

Are you a strategic communicator, a natural collaborator, and passionate about helping customers achieve meaningful outcomes? Do you take pride in working within a sales culture where accountability, teamwork, and metrics matter as much as the win itself? At Trapeze, we believe that success in sales comes not only from individual drive but also from the collective energy of a team that supports, challenges, and celebrates together. We're looking for an Account Manager who embodies this spirit, someone who thrives in a fast-paced, performance-driven environment and brings both curiosity and discipline to every customer interaction. This role is designed for a sales professional ready to grow, to own a territory, cultivate long-term relationships, and contribute to a collaborative team focused on measurable success. If you "live and breathe" sales, love solving complex customer problems, and are motivated by both your results and your team's success, this is where you belong.

Key Responsibilities

Customer Growth & Revenue Execution

• Own and grow a defined territory by driving renewals, expansions, and new opportunities.
• Maintain a robust and accurate pipeline with measurable stages, conversion ratios, and forecast accuracy.
• Apply a data-driven approach to target setting, prospecting, and performance tracking.

Customer Relationship Management

Collaboration & Team Culture

Customer Advocacy & Engagement

Required Skills & Experience

What You'll Love About Working Here