Overview : The Bartender
Lead oversees daily operations in assigned locations, ensuring quality service and compliance with company standards. This role provides leadership to team members, fostering a positive and efficient work environment while
maintaining
operational excellence and guest satisfaction.
Responsibilities : Direct and
monitor
Food and Beverage operations within assigned locations.
Support team members to ensure smooth daily operations.
Maintain consistent communication with team members, co-
leads,
supervisors, and senior management.
Maintain compliance with health, safety, and alcohol service regulations.
Ensure proper cash handling and
accurate
POS transactions.
Assist
with training and coaching for team members.
Monitor inventory levels and coordinate with management for replenishment.
Resolve guest concerns promptly and professionally to
maintain
high satisfaction.
Drive compliance with company policies and operational procedures.
Ensure that all safety goals are reached; Safety Audits are turned in and that all Safety Guidelines are followed.
Support revenue goals through efficient operations and cost control.
Qualifications :
Leadership & Team Management
Ability to motivate, coach, and manage staff effectively.
Communication
Strong verbal and written communication for clear coordination with team and management.
Guest
Service
Commitment to delivering exceptional guest experiences.
Conflict Resolution
Skilled in handling associate or guest issues professionally and promptly.
Organizational Skills
Ability to manage schedules, inventory, and operational priorities efficiently.
Attention to Detail
Ensuring compliance with recipes, presentation standards, and safety regulations.
Problem-Solving
Quick thinking to address operational challenges and
maintain
smooth service.
Time Management
Ability to prioritize tasks in a fast-paced environment.
Labor and Compliance-
Must adhere to all federal, state, and company labor laws, including scheduling, breaks, and overtime regulations.
Adaptability
Ability to adjust to changing guest needs and operational demands.
Reliability & Dependability
Consistently punctual, trustworthy, and committed to
maintaining
standards.
Technical Skills
POS System Proficiency
Familiarity with point-of-sale systems for transactions and reporting.
Inventory Management
Knowledge of stock control and minimizing waste.
Compliance Knowledge
Understanding health, safety, and alcohol service regulations
Minimum
Requirements
At least 21 years of age or older
Work in varied weather conditions.
Must
btain
maintain
Serv
Safe
Food Handlers
ertification
Must be willing to
work on
a flexible schedule, including nights
weekends,
and holidays
2026 F&B Office Clerk • Concord, North Carolina, United States