Legal Data Services Manager

Manager of Data Services

Do you enjoy collaborating cross-functionally to deliver on common goals? Do you enjoy working towards resolving complex issues?

About our Team : LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers. Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi-model approach that prioritizes using the best model from today's top model creators for each individual legal use case.

About the Role : The Manager of Data Services is responsible for driving strategic and operational excellence across all data quality initiatives within the InterAction division. This role oversees the Data Quality Services team and ensures the delivery of high-impact, client-focused data quality programs. In addition, the role emphasizes business development, advanced marketing strategies, and the integration of CRM systemsparticularly within the legal sectorto drive growth. The ideal candidate will combine technical expertise with strong leadership, fostering a culture of continuous improvement and innovation in data management while leveraging deep industry knowledge.

Responsibilities :

• Leadership & Strategy : Develop and implement a comprehensive data quality strategy that aligns with business objectives and client needs.
• Provide visionary leadership to the Data Quality Services team, setting clear objectives, and promoting cross-functional collaboration that integrates CRM, business development, and marketing perspectives.
• Operational Oversight : Manage the day-to-day operations of the InterAction Data Quality Services team to ensure timely and high-quality delivery of data quality programs.
• Collaborate with internal teams and external stakeholders, including legal professionals, to optimize resource allocation and deliver exceptional client outcomes.
• Data Quality Framework & Best Practices : Develop, implement, and monitor data quality standards, policies, and best practices ensuring data accuracy, consistency, and reliability.
• Oversee the effective deployment and use of state-of-the-art data quality tools and technologies, adapting strategies based on performance insights.
• Client Engagement & Service Delivery : Serve as the primary point of contact for clients on data quality initiatives, ensuring their requirements are thoroughly understood and met.
• Facilitate engaging client workshops, training sessions, and briefings to share progress, insights, and strategic recommendations.
• Business Development & Marketing : Leverage in-depth knowledge of the legal sector and legal technology to identify and pursue new business opportunities.
• Develop proposals, marketing materials, and presentations that articulate the value of our data quality services, generative AI capabilities, and CRM integration to prospective clients.
• Collaborate closely with the marketing team to design campaigns aimed at expanding our footprint within the legal sector and other target markets.
• Adoption of Generative AI Tools : Champion the adoption of generative AI tools and technologies within the team to enhance data quality processes and drive innovation.
• Evaluate and integrate AI-driven solutions to automate data profiling, cleansing, and validation, ensuring continuous improvement in data management practices.
• Process Improvement & Governance : Design and manage robust data quality assurance processes, including data profiling, cleansing, validation, and remediation.
• Collaborate with stakeholders to ensure adherence to data governance practices and maintain an elevated standard of data integrity across all projects.
• Performance Monitoring & Reporting : Develop comprehensive metrics and dashboards to monitor trends, assess service efficacy, and inform strategic decisions.
• Provide regular, actionable reports to senior leadership and clients, outlining key performance indicators and opportunities for enhancement.
• Innovation & Continuous Learning : Stay current with industry trends, emerging technologies, and best practices in data management, with an emphasis on legal sector dynamics, CRM integration, and marketing strategies.
• Foster an innovation-driven environment by continuously identifying process and technology improvements.

Requirements :

Work in a way that works for you : We promote a healthy work / life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.

About the business : LexisNexis Legal & Professional provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis and Nexis services.

U.S. National Base Pay Range : $102,800 - $171,300. Geographic differentials may apply in some locations to better reflect local market rates. Base Pay Range for CO is $102,800 - $171,300. Base Pay Range for IL is $107,900 - $179,900. Base Pay Range for Chicago, IL is $113,100 - $188,500. Base Pay Range for MD is $107,900 - $179,900. Base Pay Range for NY is $113,100 - $188,500. Base Pay Range for New York City is $118,200 - $197,100. Base Pay Range for Rochester, NY is $97,700 - $162,700. Base Pay Range for OH is $97,700 - $162,700. Pay mix between base and variable pay varies based on sales role; please discuss with the recruiter. This job is eligible for an annual incentive bonus.

We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer : Health Benefits : Comprehensive, multi-carrier program for medical, dental and vision benefits Retirement Benefits : 401(k) with match and an Employee Share Purchase Plan Wellbeing : Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits Health Savings, Health Care, Dependent Care and Commuter Spending Accounts In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice

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