Bilingual Spanish Speaking SCR CWS - Child Welfare Specialist - Chicago

SCR CALL FLOOR WORKER - Chicago- STATE CENTRAL REGISTER

• SPANISH SPEAKING

CHILD WELFARE SPECIALIST (CWS) - Upward Mobility

Title : CHILD WELFARE SPECIALIST

Agency : Department of Children and Family Services

Closing Date / Time : 11 / 20 / 2025

Salary : $6242 - $9021 monthly, plus 5% Bilingual pay. Anticipated starting salary $6242 mo +5% Bilingual Pay

Job Type : Salaried

County : Cook

Number of Vacancies : 1

Plan / BU : RC063

This position is a union position; therefore, provisions of the relevant collective bargaining agreement / labor contract apply to the filling of this position.

All applicants who want to be considered for this position MUST apply electronically through the

illinois.jobs2web.com

website. State of Illinois employees should click the link near the top left to apply through the

SuccessFactors

employee career portal.

Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.

Why Work for Illinois?

Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger—something that touches the lives of every person who calls Illinois home.

No matter what state career you’re looking for, we offer jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.

Essential Functions

The Illinois Department of Children and Family Services is seeking an organized, professional, and results oriented individual to serve as State Central Register Call Center Worker. Under general supervision, this position will provide statewide telephone coverage of a toll-free number for the reporting of alleged child abuse and neglect, making highly responsible decisions regarding intake and screening of information received on initial calls. The position will also secure all information necessary to accurately diagnose and evaluate reports of alleged child abuse / neglect and all information to complete initial oral reports and subsequent reports relating to child abuse / neglect or other child welfare services. The position will utilize Spanish speaking skills in the performance of duties. This position provides a great opportunity for someone who is passionate about children and focused on ensuring the safety of children and youth. DCFS offers a competitive compensation plan, excellent benefits, and a pension program. The ideal candidate for this position will have excellent organizational skills and strong communication skills. We invite you to join our innovative team to help make a positive difference in the lives of the children and families of Illinois.

Minimum Qualifications

Preferably requires a master's degree in social work; or a master's degree in a related human service field, supplemented by one year of directly related professional casework / case management experience related to family preservation, family reunification, adoption, youth development, counseling and advocacy services or a related field;

OR

Requires a bachelor's degree in social work and one year of directly related professional casework / case management experience related to family preservation, family reunification, adoption, youth development, counseling and advocacy services or a related field;

OR

Requires a bachelor's degree in a related human service field and two years of directly related professional casework / case management experience related to family preservation, family reunification, adoption, youth development, counseling and advocacy services or a related field.

Conditions of Employment

1. Requires the ability to pass a background check

2. Requires physical, visual and auditory ability to carry out assigned duties

3. Requires ability to work mandatory overtime

The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description.

Education

social work or a related human service field

SCR CALL FLOOR WORKER - Chicago- STATE CENTRAL REGISTER

CHILD WELFARE SPECIALIST (CWS) - Upward Mobility

Work Hours : Rotation A, 8am-4 : 30pm.

Work Location : 1911 S Indiana Ave, Chicago, Illinois, 60616

Supervisor : Adris Thomas

Req # : 51191

Pin # : 184537

PUC : 90682673

Agency Contact :

mike.bolt@illinois.gov

Job Family : Social Services

This title is within the Upward Mobility Program (UMP). General Program information can be found by clicking on the

Upward Mobility Program

link or for specific title information at

UMP Title Descriptions

This position DOES NOT contain “Specialized Skills” (as that term is used in CBAs).