Customer Service Representative

notifyMD is eagerly awaiting your application for our Customer Service Representative Positions!

As a Customer Service Representative at notifyMD, you will provide friendly, professional, and comprehensive support to our clients' customers. Using excellent customer service skills to provide the best possible experience, you'll handle calls for various businesses, ranging from medical offices to apartment complexes to professional services. You'll ensure that all aspects of the message are collected thoroughly and accurately so that our customers can have confidence that their issue will be relayed to our client.

Responsibilities :

• Professionally handle incoming calls, greet callers, provide and request required information, transfer calls, or take messages as necessary.
• Work on our state-of-the-art call processing system and be trained on a variety of call center tools to help properly prioritize customer needs.
• Provide Tier 1 Tech Support and / or submit or review tickets based on the caller's needs.
• Ensure all interactions are logged accurately and follow up as needed.

Qualifications :

Benefits for Full-Time Employees :

Compensation :

Shifts Offered :

Training will last approximately one week. On your second week, you will move to your new set schedule.

notifyMD is an Equal Opportunity Employer, committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.

Don't miss out on this opportunity - Apply Today!

Job Posted by ApplicantPro