Job Description
Job Description
WHO WE ARE
TruSummit Solutions is a young, energetic, fast-growing, results-based Salesforce Implementation Partner headquartered in Pittsburgh, PA. Our teams empower and educate our clients on the value and capabilities of Enterprise Applications with a major focus on Platform as a Service (PaaS). Through strategic consulting and business process modeling, we architect and build solutions that align directly with each of our customers' strategic business needs. As a women-owned and operated company, we do not shy away from diversity, we value it. Culture comes first, and this is guided by our core values. As a member of TruSummit we all align to each of the following core values :
- Collaboration - We work as a team, including client team members, to build the best solution.
- Commitment - We get the job done and get it done right.
- Aptitude - We are experts in what we do today and tomorrow.
- Passion - It’s not just a job, it’s why we get up in the morning.
THE ROLE :
As a Salesforce Functional Consultant at TruSummit, you will be a key team member in developing creative solutions to client problems. You are curious by nature, constantly asking questions, and seeking clarity to work more effectively. You spot opportunities for efficiency in processes and are eager to implement improvements that make everyone's lives easier. You develop insights and leverage those insights to propose solutions to client problems. You can work independently on projects and collaborate well as a team member. You are enthusiastic, professional and confident, with a focus on customer success. You can demonstrate and articulate the work you have done to clients, via presentation and conversation.
RESPONSIBILITIES :
Lead and participate in requirements gathering, design, solution architecture, configuration, and implementation efforts for client implementation projects on the Salesforce platformLead Business Analyst for complex multi-department projects across various business applications including the ability to diagnose, resolve problems or unexpected results, perform scheduled activities, and recommend solutions or alternate methods to meet requirementsDevelop guides for best practices, monitor adoption and manage training and supportWork with Client stakeholders to create and manage complex process workflows, data validation and triggersCreate Client deliverable documentation on processes, policies, application configuration and help-related materialsProven success in developing, deploying and driving adoption of business processes on salesforce platformKeen understanding of how Salesforce fits into the larger technology landscapeConfident and highly communicative, with excellent business insight and a willingness to challenge others or propose changesKeep up to date with Salesforce releases, features and best practicesREQUIRED SKILLS & QUALIFICATIONS :
2+ years working as a business consultant or technical liaison in an internal or external capacity2+ years leading (or participating) in CRM system implementation efforts using an SDLC methodologyBachelor’s degree in Computer Science, Software Engineering, Management Information Systems, and / or a related fieldGreat customer-facing skills, professional presence, and entrepreneurial attitudeStrong desire to drive customer successSelf-motivated, self-directed, highly organized, strong attention to detailAnalytical – be able to successfully manage technically and organizationally complex environmentsStrong written and verbal communication skills with both customers, consultants and engineersKnowledge and experience with formal delivery methodologies (Agile, SCRUM, Waterfall)Strong desire to learn new industries and technologiesAbility to adapt to new challengesAbility to prioritize tasks, work on multiple assignments, and manage ambiguityAbility to work both independently and as a part of a team with professionals at various levelsRemote / Telecommute position with the ability to travel up to 10-20%
NICE TO HAVE :
Curiosity toward learning custom development is a plusRelevant product & technology certificationsA few of our benefits :
Competitive salary – reviewed annuallyPerformance bonusUnlimited Paid time offMedical, Dental, and Vision insuranceFlexible working scheduleEmployer-Matching 401k Retirement PlanFunding for each employee’s professional development (Salesforce Certification, PMP, etc.)Reimbursement for health club memberships & internet / phoneCertification exam bonusLife and disability insuranceCompany LaptopCharity / Volunteer daysTeam celebrations and presidents club for all employees!TruSummit Solutions is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. All applicants must be authorized to work in the United States.
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