Case Manager (Cuyahoga County)

Position Summary :

We are seeking a compassionate and organized Care Manager to join our team. This hybrid role combines remote work with in-person community engagement. The Care Manager will be responsible for coordinating care for members, scheduling appointments, conducting telephonic outreach, and performing home visits and in-person support at medical appointments. The Care Managers will be supporting a population who is dual Medicaid / Medicare eligible member.

Position : Care Managers

Duration : Direct Placement

Shift : Monday Friday 8AM 5PM

START DATE : 11 / 10

Key Responsibilities :

• Conduct regular phone calls with members to assess health status, provide support, and coordinate care plans.
• Schedule medical appointments, follow-ups, and community services for members.
• Perform home visits to assess living conditions, provide education, and ensure members have access to necessary resources.
• Accompany members to doctors appointments to advocate for their needs and facilitate communication between members and providers.
• Collaborate with healthcare providers, social workers, and community organizations to ensure comprehensive care.
• Maintain accurate and timely documentation of members interactions and care plans in electronic health records.
• Monitor member progress and adjust care plans as needed to improve health outcomes.
• Educate members and families on health conditions, medications, and self-care strategies.
• Identify and address barriers to care, including transportation, housing, and access to food or medication.

Requirement :

Pluses :