Talent.com
Retail Associate
Retail AssociateAlabama Staffing • Birmingham, AL, US
Retail Associate

Retail Associate

Alabama Staffing • Birmingham, AL, US
25 days ago
Job type
  • Full-time
Job description

Join Ross : Retail Associate Opportunity

Our values start with our people, join a team that values you. Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience. As part of our team, you will experience :

  • Success. Our winning team pursues excellence while learning and evolving
  • Career growth. We develop industry leading talent because Ross grows when our people grow
  • Teamwork. We work together to solve the hard problems and find the right solution
  • Our commitment to diversity, equality & inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community.

Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams.

General Purpose

The Retail Associate is responsible for ensuring our customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all customers in a courteous and friendly manner, treats fellow Associates with respect, efficiently follows all company best practice standards as outlined in all work centers, maintains a clean work area at all times, and ensures proper merchandise presentation. The Retail Associate is expected to be engaged in these tasks as assigned during all working hours and will be expected to perform a range of functions in all areas of the store as business needs require. The Associate may be requested to perform additional tasks in specific situations, if performance of these tasks will help achieve our customer service and operational goals.

Essential Functions

  • Understands that safety is the number one priority and practices safe behaviors in everything they do.
  • Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Maintains clutter free, clear egress to emergency exits. Immediately corrects or reports any unsafe conditions or practices to Store Leadership.
  • Treats all customers and Associates with respect and courtesy; is friendly and professional at all times. Recognizes fellow Associates using Company recognition programs.
  • Assists Customers in any way necessary - is register-trained, assists Customers with merchandise, and answers Customer questions in a polite and knowledgeable manner. Greets all Customers by making eye contact, smiling and saying hello throughout the Store as well as saying thank you with every register transaction.
  • Provides prompt and efficient responses to Customers at all times. Responds to Customer Service calls immediately. Handles all Customer issues in a courteous and helpful way, calling a member of the Store Leadership when needed.
  • Represents and supports the Company brand at all times.
  • Performs cleaning tasks such as sweeping, mopping, dusting, wiping counters and mirrors, replenishing restroom supplies, and disinfecting high-touch areas including the front-end, sales floor and restrooms to help maintain merchandise, customer and Team areas.
  • Maintains a professional appearance and adheres to the Companys dress code at all times.
  • Performs cleaning tasks such as sweeping, mopping, dusting, wiping counters and mirrors, and replenishing restroom supplies to help maintain merchandise, customer and Team areas.
  • Performs daily assigned sizing and recovery per company best practice to ensure a neat, clean and organized store that is well-maintained and efficiently merchandised to standards.
  • Expedites newly received merchandise receipts to the sales floor with a sense of urgency, merchandising all items per company best practice to the monthly presentation guidelines and maintaining merchandise / brand name familiarity within departments to assist Customers.
  • Understands the Loss Prevention Awareness program, the Shortage Highway, the Store Protection Specialist (SPS) position (where applicable), and merchandise protection standards.
  • As a representative of Ross Inc., demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information, and merchandise.
  • Follows all Mark-Out-of-Stock (MOS) policies, including the identification of MOS merchandise, proper processing of each piece and the notification of Store Leadership to review and approve all disposals.
  • Follows all policies and procedures concerning cash, check, charge card and refund transactions, voids and offline procedures. Maintains a high level of awareness and accuracy when handling bankable tenders.
  • Demonstrates a sense of urgency to efficiently perform their role. Maximizes productivity by executing all Store best practices and minimizing steps and touches in their work flow.
  • Competencies

  • Manages Work Processes
  • Business Acumen
  • Plans, Aligns & Prioritizes
  • Builds Talent
  • Collaborates
  • Leading by Example
  • Communicates Effectively
  • Ensures Accountability & Execution
  • Qualifications and Special Skills Required

  • Effectively communicate with Customers, Associates and Store Leadership in a friendly, respectful, cooperative and pleasant manner.
  • Ability to perform basic mathematical calculations commonly used in retail environments.
  • Physical Requirements / ADA

  • Ability to use all Store equipment, including PDTs, registers and PC as required.
  • Ability to spend up to 100% of working time standing, walking, and moving around the Store.
  • Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.
  • Ability to occasionally push, pull and lift more than 25 pounds.
  • Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies.
  • Certain assignments may require other qualifications and skills.
  • Associates who work Stockroom shifts : Ability to regularly push, pull and lift more than 20 pounds.
  • Supervisory Responsibilities

    None

    Disclaimer

    This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at managements discretion. Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Companys overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.

    Create a job alert for this search

    Retail Associate • Birmingham, AL, US

    Related jobs
    Mobile Associate, Store-in-Store, Retail Sales

    Mobile Associate, Store-in-Store, Retail Sales

    T-Mobile USA, Inc. • Hoover, AL, United States
    Full-time +1
    At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation pack...Show more
    Last updated: 30+ days ago • Promoted
    Seasonal Retail Sales Associate

    Seasonal Retail Sales Associate

    Kohl's • Birmingham, AL, US
    Full-time
    In this role, you will deliver excellent customer service in point of sale and customer services processes while focusing on consistent execution and operational efficiency.You will deliver speed o...Show more
    Last updated: 30+ days ago • Promoted
    Retail Sales Associate

    Retail Sales Associate

    Francesca's • Birmingham, AL, US
    Full-time
    We offer a creative and friendly environment with plenty of opportunity for advancement.Our inclusive brand reflects our people and commitment to the world. We want you to be part of delivering uniq...Show more
    Last updated: 30+ days ago • Promoted
    Retail Sales Associate - 3289

    Retail Sales Associate - 3289

    First Cash, Inc. • Pelham, AL, US
    Full-time
    We are currently looking for the right .Full-Time Retail Sales Associate .We offer an easily achievable commission structure that pays you for every transaction you process! .Our retail sales assoc...Show more
    Last updated: 30+ days ago
    Produce Associate

    Produce Associate

    Southeastern Grocers • Birmingham, AL, US
    Full-time
    Location : Retail Grocery Location.The produce associate is responsible for increasing customer confidence and loyalty by providing courteous and prompt service, consistent operating conditions and ...Show more
    Last updated: 30+ days ago • Promoted
    Store Associate / Device Repair Tech Homewood

    Store Associate / Device Repair Tech Homewood

    Batteries Plus - LIION Power Inc • Homewood, AL, USA
    Full-time
    Quick Apply
    Customer Service / Sales Associate / Device Repair Technician.Once you pass your device repair training, pay is increased to $14. Training can be completed within 30 days.You get normal hourly pay p...Show more
    Last updated: 30+ days ago
    Customer Service Associate

    Customer Service Associate

    Roses Discount Stores • Birmingham, AL, US
    Full-time +1
    As a Roses / Roses Express Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with ...Show more
    Last updated: 30+ days ago • Promoted
    Store Associate - Part-time

    Store Associate - Part-time

    Shoe Carnival • Birmingham, AL, US
    Part-time
    Are you looking for a part-time position that offers you a fun, dynamic workplace while allowing you to indulge your passion for shoes and fashion?. As a part-time Store Associate at Shoe Carnival I...Show more
    Last updated: 30+ days ago • Promoted
    Seasonal Stock Associate

    Seasonal Stock Associate

    World Market • Birmingham, AL, US
    Full-time
    Join our seasonal team and let's get merry! For over 60 years, we have searched the globe for design inspiration, emerging trends, and time-honored handicrafts, to bring you stylish home dcor, qual...Show more
    Last updated: 30+ days ago • Promoted
    Retail Part Time Store Associate

    Retail Part Time Store Associate

    Office Depot • Birmingham, AL, US
    Part-time
    This is the job title and description.The content has been cleaned and formatted to be consistent across the platform.Show more
    Last updated: 30+ days ago • Promoted
    Merchandising Sales Associate

    Merchandising Sales Associate

    Tractor Supply • Birmingham, AL, US
    Full-time
    The Field Activity Support Team (FAST) Team Member is responsible for traveling to stores within an assigned district to own and execute "start to finish" variable tasks such as planograms, as well...Show more
    Last updated: 30+ days ago • Promoted
    Associate Managers

    Associate Managers

    2nds in Building Materials • Birmingham, AL, United States
    Full-time
    Quick Apply
    We are seeking a dynamic and motivated Associate Manager to support the Store Manager and Assistant Manager in overseeing all aspects of our retail operations. The ideal candidate is an inspirationa...Show more
    Last updated: 30+ days ago
    Retail Sales Associate

    Retail Sales Associate

    Verizon • Alabaster, Alabama, United States
    Full-time +1
    A place to share your ideas freely - even if they're daring or different.Where the true you can learn, grow, and thrive.At Verizon, we power and empower how people live, work and play by connecting...Show more
    Last updated: 30+ days ago • Promoted
    Sales Associate

    Sales Associate

    The Normal Brand • Birmingham, AL, US
    Part-time
    Quick Apply
    The Normal Brand is a fast-growing apparel brand that sells clothing and accessories online and in over 500 stores globally. We're hiring for our retail brick-and-mortar store in Birmingham.We want ...Show more
    Last updated: 30+ days ago
    Sales Associate

    Sales Associate

    Pet Supermarket • Birmingham, AL, US
    Full-time
    Are you unable to resist looking at a funny cat meme while you are at work? Do you like to stop and pet every dog during your afternoon strolls? If you just answered yes, then you must be an animal...Show more
    Last updated: 30+ days ago • Promoted
    Retail Sales Associate

    Retail Sales Associate

    Tailored Brands • Birmingham, AL, US
    Full-time
    Sales Opportunity At Tailored Brands.Sales Opportunity At Tailored Brands.Show more
    Last updated: 30+ days ago • Promoted
    Retail Sales Specialist

    Retail Sales Specialist

    Staples • Birmingham, AL, US
    Part-time
    You'll have our customers' needs in mind as you provide solutions.You will also be collaborative and inclusive in helping our customers while being part of a fun, team-oriented retail culture.Hirin...Show more
    Last updated: 6 days ago • Promoted
    Retail Sales Associate

    Retail Sales Associate

    Goodwill • Hayden, AL, USA
    Full-time
    Join Goodwill as a Retail Sales Associate and help us provide quality goods to our customers.As an RSA, you will greet customers, handle transactions, and help keep the store clean and organized.Go...Show more
    Last updated: 25 days ago • Promoted