Diagnostic Analytical Cord. Must be Bilingual

Job Description

Job Description

SDMyers

As a Good Place company, we strive every day to earn the undying loyalty of electric power system owners in a way that is safe and builds up a marketplace of reliable, low-cost electric systems

Sales Purpose : To build strong and lasting relationships with transformer owners and position SD Myers as the preferred solution provider to meet their needs. To turn interest in SD Myers solutions into a commitment; build relationships and manage interactions; connect transformer owners needs with solutions; and secure commitments.

Position Purpose : Focuses on customer transformer oil testing renewal and retention, establish good customer service relations to assist our customers with any questions or concerns, and grow respective territories to maintain a strong customer base.

Key Responsibilities :

• Proactively contact existing testing customer base to coordinate renewal courier and mail-in oil testing.
• Utilize the communication process tool to better understand the customer’s needs.
• Clearly promote all services related to the customer’s need to maximize the customer’s ability to make proper decisions.
• Proactively contact former customer opportunities to re-sell services.
• Work with field technician’s scheduling team to efficiently schedule courier work as needed.
• Utilize the current CRM (Sales Force) as a tool to record daily customer activity, such as opportunity statuses (wins / losses), competitor activities, and follow ups.
• Work closely with other sales groups through impact leads to promote new business growth within respective territories.
• Other duties as assigned.
• MUST be bilingual. (Spanish)

Education and Experience :

Knowledge, Skills and Abilities :

Work Conditions :

Physical Demands :

While working, the ability to :