Retail Sales Associate

Retail Guide (Retail Sales Associate)

Cotopaxi is a B Corporation that makes adventure travel gear to empower people to see the world and make it better. Our Gear for Good promise is to make our products as ethically, sustainably, and durably as possible, while having a positive social, environmental, and economic impact. We dedicate 1% of revenue to the Cotopaxi Foundation, which supports nonprofit partners with proven track records of alleviating poverty. Through our Foundation to date, we have helped more than 4.25 million individuals experiencing extreme poverty.

Cotopaxi is a company that values people, innovation, and adventure and our work environment reflects just that. Whether you are working from one of our retail stores, our headquarters, your couch at home, or even your van in the woods, you'll feel the camaraderie of our amazing team of visionaries, builders and go-getters. We are a team of adventurous, mission-driven people looking to prove that business CAN be a force for good.

Job Overview (What You'll Do) :

This isn't your average retail channel. Our brick & mortar stores are hubs for connection, inspiration, and adventure. We view profit as a byproduct of good conversation where every guest interaction is a chance to create meaningful connections and experiences that are more personal, inclusive, and impactful. Whether you're kitting someone out for their first outdoor adventure or outfitting a regular with our newest gear, you thrive off of creating fireside moments. As a Retail Guide, they / she / he will create memorable moments for all who stop through our doors! Your focus will be guiding customers sharing your product knowledge and experiences to help support them on their next adventure big or small. You'll chat backpacks, jackets, adventure and impact all while sharing our Do Good mission. We look to inspire others and you'll help create a high-impact and vibrant store experience inspiring others to become fans of the brand. If you're excited by our mission, energized by people, and excited to continue building something meaningful in El Segundo we hope you'll apply. Let's Do Good together.

Job Responsibilities (How You'll Do It) :

Championing Authentic Guest Experiences

• We meet every guest where they are guiding them through their journey with care, curiosity, and intention.
• Connect with every guest. Say hello, share your experience, and offer your help and expertise.
• Educate guests on products, experiences, local highlights as well as our mission and impact.
• Be an ambassador living Cotopaxi's values of People, Innovation, and Adventure.

Operations and Impact

Experiences to Highlight (What You'll Bring) :

Job Benefits (The Perks) :

We deeply care about our employees and are proud of our commitment and investment in our team. We prioritize wages and benefits and always keep the employee experience in mind as we work to create a quality work-life balance for everyone. The hourly rate for this position is $18.00. Here is a snapshot of the benefits we provide :

Uniquely Us

As a mission-driven brand, Cotopaxi is not only hyper aware of but also deeply invested in putting people first and paving the way as a humanitarian brand. We welcome, embrace and celebrate all people regardless of gender, age, race, disability, nationality, ethnicity, faith, or sexual orientation. We believe in Doing Good, and how we're involved with that has no limits. No matter what experience you have within the outdoor industry we encourage you to apply. At Cotopaxi we believe that experience comes from a variety of places. We look for individuals who thrive on challenges, are passionate about doing good, and believe that collaboration and candor are necessary for success. Show us how your experiences have shaped you and how you can contribute to Cotopaxi in our mission to Do Good. We can't wait for you to share with us your personal story! Cotopaxi participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.