Sr Manager, Patient Safety & Quality

Product Integrity Leader

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. This individual is a key leader within the retail organization, accountable for maintaining and enhancing product integrity programs that uphold the highest standards of pharmaceutical care across 9,000+ community pharmacy and 900+ MinuteClinic locations. The role involves leading a team of 67 professionals who conduct clinical assessments on potentially impacted drug products to ensure safe dispensing, while also driving innovative projects that improve patient safety and product quality. The ideal candidate will demonstrate strong independent leadership, inspire team performance, and collaborate effectively with senior stakeholders to influence decisions that prioritize patient safety and product integrity.

Key Responsibilities :

Leadership :

• Lead, inspire, and develop a team of 67 professionals to consistently meet or exceed performance goals.
• Foster trust and engagement to achieve service level agreements (SLAs) for product assessments and inbox inquiries.
• Serve as the primary representative of the Product Integrity team, providing strategic updates to senior leadership.
• Oversee the integration and maintenance of drug stability data within clinical assessment processes.

Innovation & Strategic Advancement :

Cross-Functional Collaboration :

Required Qualifications :

Preferred Qualifications :

Education :

Pay Range :

The typical pay range for this role is : $115,875.00 - $261,000.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company's equity award program.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people. We take pride in our comprehensive and competitive mix of pay and benefits investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include :

We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex / gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.