Nordic Speaking Customer Service for Biotechnology industry

Nordic Speaking Customer Service Professional

Patrique Mercier Recruitment is the leading agency for candidates seeking jobs in their native language, in other countries. We specialize in various industries including social media, gaming, healthcare, retail & e-retail, travel, automotive, financial, insurance, energy, and telecommunications. Our commitment to matching the best candidates with the right employers sets us apart in the recruitment market. We are currently seeking a Nordic Speaking Customer Service professional for a prominent biotechnology company. In this role, you will be responsible for providing exceptional customer support while utilizing your language skills to foster communication between the company and its Nordic clients. This position not only demands fluency in Nordic languages, but also entails a deep understanding of the biotechnology industry and a commitment to delivering quality support to ensure customer satisfaction. If you're looking to develop your career in a growing industry and want to work in an international environment, this opportunity is for you. Join us at Patrique Mercier Recruitment to take the first step towards finding your dream job abroad and be part of our mission to connect top talent with leading employers worldwide.

Responsibilities

• Provide high-quality customer service to Nordic-speaking clients in the biotechnology industry.
• Respond to customer inquiries via phone, email, and chat while ensuring prompt resolution of issues.
• Assist clients with product information, order processing, and technical support related to biotechnology products.
• Maintain accurate records of customer interactions and feedback in the company database.
• Collaborate with internal teams to address client concerns and improve service delivery.
• Conduct follow-up communications with clients to ensure their satisfaction and gather feedback.
• Stay updated on the latest company products and industry trends to provide informed assistance.