Retail Floor Supervisor - Winter 25 / 26

Please note, this position is located at Crystal Mountain Resort in Enumclaw, WA

Making sure you fit the guidelines as an applicant for this role is essential, please read the below carefully.

Seasonal (Seasonal)

WORK AND PLAY IN THE MOUNTAINS

Join our team of big mountain adventurers at the largest ski resort in Washington! Here at Crystal, it's more than our work. It's our passion for the guest experience, the outdoors, and the community that bring us together at the end of the tree-lined road. We come from near and far to be up on the mountain because it's an experience you just don't get anywhere else. Events are always on the calendar and friends are always down to play. Work in the beautiful National Forest, neighboring Mt. Rainier, as a premier Ikon Pass destination with a whole lot of stoke to share.

JUST LIKE THE TREES, WE ARE GROWING! Apply today to grow your mountain roots with us- whether you are looking to escape the city, expand your skills, or progress in the ski industry, we have a variety of roles for hard-working and enthusiastic team-players. Find your line, join our team!

BIG PEAKS, BIGGER PERKS

Employee perks :

• Free Alterra season pass (unlimited, direct to lift at all Alterra resorts)

Free Alterra season pass for spouse and dependents 25 & under

Position Title : Retail Supervisor

Business Unit : Retail

Position Reports to : Retail Sr. Manager / Store Manager

Positions Reporting to this Role : Retail Cashiers / Sales Associates

Location : Crystal Mountain, Washington

Wage Range : $23.00-27.00 / hr. DOE

POSITION SUMMARY :

We are looking for a strong leader for the Retail team, that provides an engaging customer experience through friendly and efficient service. You will promote employee learning and customer service through encouragement and coaching. Looking for an upbeat personality with organizational skills who enjoys challenges and seeing results. Can teach excellent customer service, product knowledge, and is responsible for the store's appearance. Works with the store manager and Sr. Manager to maintain floor expectations and to help manage inventory levels and needs. Needs to have the ability to learn the computer inventory system and the knowledge to run and troubleshoot the POS and operating systems. Can assist Cashiers with customer issues, warranties, exchanges, and online orders. Can see / provide daily tasks and projects for staff to complete. Can take charge and make quality decisions supporting the team. Is forward-thinking and great at planning for future operations and retail events. Can work cohesively with other positions & departments to support the overall resort strategy.

ESSENTIAL DUTIES :

PHYSICAL DEMANDS AND WORKING CONDITIONS-

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodation will be made to enable qualified individuals with disabilities to perform the essential functions.

An Equal Opportunity Employer