Job descriptionFace to face technical support for laptop desktopDeployment of Desktop / Laptop / phonesDiagnosing and resolving technical issues, including hardware, software, and network problems.Install, configure, and maintain computer systems, peripherals, and software.Provide technical assistance and training to end-users, answering questions and resolving problems.Perform regular maintenance and updates on client systems and software.Maintain detailed records of service visits, issues resolved, and procedures.Collaborate with other team members, including Service Desk, Network teams, and third-party vendors.Provide support for Audio / Visual equipment in meeting roomsHardware and Software Troubleshooting laptop, desktopCustomer ServiceCommunication Skills