Job Description

Major Duties and Responsibilities

• Ensure smooth and timely freight process flow
• Coordinate and negotiate rates with our contracted vendors
• Ensure accurate and timely client and vendor billing
• Interact with customers in arranging their shipments to meet customers service standards
• Contribute and maintain good relationship with suppliers
• Meet compliance at all times�
• Network communications, timely responses to emails and requests
• Work with team to meet KPI standards in accordance with Company procedures
• Assist in retention calls and complete customer reviews�
• Ensure company credit procedures are followed and utilized effectively
• Participate to the transition of new business / update to existing business

Qualifications