Customer Operations Strategy Associate

A company is looking for a Customer Ops Strategy Associate.

Key Responsibilities

Redesign outreach processes for workplace payment methods

Research and onboard vendors for AI integration in collections

Build predictive analytics models for identifying high-risk payers

Required Qualifications

No prior experience required; skills will be assessed during the interview

Insatiable curiosity and ability to identify non-obvious patterns

Tenacity and persistence in problem-solving

Ability to learn quickly from mistakes and adapt

A reliable laptop / desktop and stable internet connection