Associate Patient Care Coordinator

Associate Patient Care Coordinator

OPTUM OBGYN of Baldwin has an immediate opening for a friendly, patient focused and detail oriented Associate Patient Care Coordinator to join our team.

This position requires a 37.5-hour work week, with specific hours determined by the hiring manager upon hire. The anticipated schedule is :

Monday : 9 : 00 AM - 8 : 30 PM (8-hour shift within this range, to be determined by the hiring manager)

Tuesday : 9 : 00 AM - 5 : 30 PM

Wednesday & Thursday : 10 : 00 AM - 6 : 30 PM

Friday : 8 : 00 AM - 1 : 00 PM

Location : 650 Merrick Road, Baldwin, NY 11510

Primary Responsibilities :

• Obtain accurate and updated patient information, such as name, address, and insurance information
• Perform insurance verification on the date of service
• Obtain patient signatures for required documents
• Confirms and schedule appointments
• Follow the Cash Security policy and procedures according to Optum Medical guidelines
• Perform referral documentation promptly
• Utilizes computer systems to enter access or verify patient data in real-time ensuring accuracy and completeness of information
• Performs certain follow-up services for patients in a prompt and courteous manner, such as scheduling specialist appointments
• Adhere to the standards identified via Sparq regarding Optum Employee Policies
• Work cohesively with fellow employees to achieve specific team goals
• Comfortable working in a high-paced environment
• Assure the continuity of care through scheduling and tracking systems
• Provide effective communication to patient / family team members and other health care professionals as evidenced by documentation, case conferences, communication notes, and evaluations
• Responsible for collecting data directly from patients and referring provider offices to confirm and create scheduled appointments for patient services prior to hospital discharge
• Respond to patient and caregivers' inquiries related to routine and sensitive topics always in a compassionate and respectful manner
• Generates, reviews and analyzes patient data reports and follows up on issues and inconsistencies as necessary
• Comply with administrative policies to ensure quality of care
• All employees are expected to keep abreast on current medical requirements relevant to their position, which includes maintaining patient confidentiality and abiding by all HIPAA and OSHA requirements
• Ability to be cross trained as a medical assistant
• Ability to cover other offices as needed
• Performs other duties as assigned

What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include :

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications :

Preferred Qualifications :

Soft Skills :

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as a comprehensive benefits package, incentive and recognition programs, equity stock purchase, and 401k contribution (all benefits are subject to eligibility requirements). The hourly pay for this role will range from $16.00 to $27.69 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone deserves the opportunity to live their healthiest life. UnitedHealth Group is an Equal Employment Opportunity employer and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.