Floor ManagerCatch Air • Paramus, NJ, US

Floor Manager

Catch Air • Paramus, NJ, US

2 days ago

Job type

Full-time

Part-time

Job description

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This range is provided by Catch Air. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$17.00 / hr - $17.00 / hr

Job Description

About us

Catch Air is the premier Children's Indoor Playground! We pride ourselves on providing the most lively, exciting, and cutting-edge children's entertainment experience!

Requirements

Leadership, drive, and enthusiasm!
Strong written and verbal communication skills!
Ability to work independently and as a team!
Organizational Skill : The ability to multitask and complete several projects at one time
Ability to work weekends / holidays

Job Responsibilities

Deliver an unparalleled guest experience in an ideal environment for celebrating children's birthday parties.

Assist General Manager in matters concerning safety and security in all areas : front door, play area, play castle, private event rooms, and restrooms.

Assist Guests with all requests and answer questions as needed.

Greet guests with a positive attitude and enthusiasm while performing multiple job functions. Smile and greet guests upon entering.

Keep all coordinators promptly and fully informed of all problems or unusual matters of significance and take prompt corrective action where necessary or suggest alternative courses of action.

Provide timely and accurate service while managing party times and communicate information as needed to guests, coordinators, and managers.

Competently diffuse difficult Guest situations while protecting the integrity and safety of our staff, building, and house policies.

Assist in the cleanliness and organization of the rental equipment.

Bring attention to the General Manager of problem areas with other managers and party coordinators.

Ensure that all children and adults adhere to house policies as outlined and informs management of any issues

Assist with the setup and breakdown of special events functions as directed by management.

Maintain a favorable working relationship with all other company team members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum team member morale, productivity, and efficiency / effectiveness.

Education, Experience, And Skills Required

Strong work-ethic.

High School or equivalent.

Must be available to work on weekends and holidays.

Children experience preferred, but not required.

The employee needs to be able to communicate effectively with multiple guests while generating enthusiasm.

Strong math and verbal skills are needed.

Is dressed following dress guidelines, looking neat, clean, and professional at all times.

Must be able to articulate clear greetings, requests for assistance, and farewells to guests.

Must demonstrate an ability to clearly verbalize guest's needs to other team members.

Must be skilled at calmly responding to dissatisfied guests and calling issues to the manager's attention.

Job Type : Part-time

Shift

8 hour shift

Day shift

Weekends

Seniority level

Entry level

Employment type

Part-time

Job function

Sales and Business Development

Industries

Entertainment Providers

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Floor Manager • Paramus, NJ, US

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