Business System Analyst II

The Business Systems Analyst II is a part of the Institutional Banking Shares Services support team that partners with business unit stakeholders and technical staff to identify business system solutions for changes to business processes, policies, and information systems. Within IB Shared Services, this team interacts with 3rd party vendors and internal partners to understand what the line of business needs and works with vendors to develop and implement those software needs.

Each Analyst have a specific and impactful function for UMB to ensure Maintain accurate system and System Development LifeCycle documentation. Associates on the Business Systems Analyst team are subject matter experts that function similar as a program managers for software implementations, maintain low code solutions and system job runs.

How you’ll spend your time:

• Implementing, testing, and training internal partners with updated or new software’s for Trust systems
• Handle the communication for software vendor updates within Trust systems
• Assist with process improvement and conversions
• You can expect a fast-paced environment with unpredictable scenarios while maintaining flexibility and adaptability to client needs. Our Business Systems Analyst II are motivated to be self-driven and enjoy the challenge of learning new skills while controlling the progression of their career. This role focuses on ensuring software capabilities for lines of business are being met while identifying efficiencies for the department.
• Design and develop dashboards, self-service tools, reports, data models, and scalable ad-hoc reporting.
• Create best practices, document, and maintain proven procedures. Maintain accurate system and System Development Lifecycle documentation.
• Collaborate with business leaders to understand business challenges that will benefit from analytics support.
• Proactively analyze systems and output through self-initiated curiosity with an eye for operational improvement.
• Partner with technical services teams to design technical solution to meet the business requirements.
• Drive user adoption by developing best practices for systems.
• Prepare and present trainings and provide consultative support to end users.
• Construct test cases, develop test scripts and facilitate appropriate testing (unit, integration, system, QA, UAT)
• Act as system liaison between UMB users of business application systems and the technical services group responsible for support.
• Other duties as assigned.
• You will use problem solving skills to determine what action needs to be taken to ensure software’s are operating smoothly and efficiently.
• You will need strong communication skills to make a positive experience for external partners and internal partners.
• You will have strong attention to detail to ensure correct information is utilized across all responsibilities.

We’re excited to talk with you if:

• 3-5 years Business Systems Analysis or operations support experience

Bonus Points if you:

• Secondary degree in Computer Information Systems, Business Administration or related field OR equivalent education and work experience

Compensation Range:

$51,480.00 - $99,330.00

The posted compensation range on this listing represents UMB’s standard for this role, but the actual compensation may vary by geographic location, experience level, and other job-related factors. In addition, this range does not encompass the full earning potential for this role. Please see the description of benefits included with this job posting for additional information

UMB offers competitive and varied benefits to eligible associates, such as Paid Time Off; a 401(k) matching program; annual incentive pay; paid holidays; a comprehensive company sponsored benefit plan including medical, dental, vision, and other insurance coverage; health savings, flexible spending, and dependent care accounts; adoption assistance; an employee assistance program; fitness reimbursement; tuition reimbursement; an associate wellbeing program; an associate emergency fund; and various associate banking benefits. Benefit offerings and eligibility requirements vary.

Are you ready to be part of something more?
You're more than a means to an end—a way to help us meet the bottom line. UMB isn't comprised of workers, but of people who care about their work, one another, and their community. Expect more than the status quo. At UMB, you can expect more heart. You'll be valued for exactly who you are and encouraged to support causes you care about. Expect more trust. We want you to do the right thing, no matter what. And, expect more opportunities. UMBers are known for having multiple careers here and having their voices heard.

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