Talent.com
Assistant Department Manager (Tile)

Assistant Department Manager (Tile)

Floor & Decor HoldingsWaltham, MA, US
30+ days ago
Job type
  • Full-time
Job description

Product Sales Specialist

This position is responsible for training and developing Product Sales Specialists and ensuring that customers have a positive shopping experience by receiving exceptional customer service and product information.

Minimum Eligibility Requirements :

  • High School Diploma or GED
  • 1 year of customer service / sales experience, or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company
  • Excellent communication skills (verbal & written)
  • Ability to multi-task and work in a fast-paced environment

Essential Functions :

  • Act and work in a manner that is consistent with company's core values
  • Demonstrate a thorough understanding and compliance with the company's safe lifting practices standard operating procedures
  • Demonstrate the ability to drive and teach the company philosophy around the basic P's of retail. The basic P's of retail include but are not limited to : People, Position, Product, Presentation, Price, Promotion, Purchasing
  • Provide direction to all product sales specialists to ensure a highly attentive and accurate level of customer service
  • Complete all product specialist certification courses
  • Demonstrate a thorough understanding of merchandise and installation
  • Ensure the overall merchandising, pricing and organization of the department
  • Communicate standard operating procedure direction and changes to all associates in a timely manner
  • Complete the Industrial Truck (forklift) proficiency testing and certification
  • Communicate inventory needs to management
  • Direct and assist the processing of merchandise to the showroom floor
  • Validate all product placement and pricing within the department
  • Greet every customer in a helpful and courteous manner
  • Assist customers with product questions and selections
  • Process customers at check-out using the point of sale (POS) system
  • Process customer refunds and exchanges according to established guidelines
  • Present 'how-to' classes to customers
  • Follow established cash, check and charge card acceptance procedures
  • Answer the telephone according to accepted guidelines
  • Stock and tag merchandise displays as required
  • Create price tags and merchandise signs
  • Working Conditions (travel, hours, environment) :

  • While performing the duties of this job, the employee is frequently exposed to a warehouse environment and moving vehicles. The noise level in the work environment is typically moderate to noisy.
  • Physical / Sensory Requirements :

    Physical Work Ability to exert 30 60 pounds of force occasionally, and or 20-30 pounds of force frequently, and / or greater than negligible up to 20 pounds of force constantly to lift, carry push, pull, or otherwise move objects. The employee is often required to use their hands and fingers, to handle or feel. The employee is frequently required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.

    Store Hours :

    Monday - Friday 7 : 00 AM - 8 : 00 PM

    Saturday 8 : 00 AM - 7 : 00 PM

    Sunday 10 : 00 AM - 6 : 00 PM

    Benefits & Rewards :

  • Bonus opportunities at every level
  • Career advancement opportunities
  • Relocation opportunities across the country
  • 401k with discretionary company match
  • Employee Stock Purchase Plan
  • Referral Bonus Program
  • 80 hrs. annualized paid vacation (full-time associates)
  • 4 paid holidays per year (full-time hourly store associates only)
  • 1 paid personal holiday of associate's choice and Volunteer Time Off program
  • Medical, Dental, Vision, Life and other Insurance Plans (subject to eligibility criteria)
  • Equal Employment Opportunity :

    Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law.

    This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment. This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.

    Floor and Decor does not require or administer lie detector tests at any time or for any purpose. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

    Create a job alert for this search

    Assistant Department Manager • Waltham, MA, US

    Related jobs
    • Promoted
    Assistant Plant Manager

    Assistant Plant Manager

    thyssenkrupp Materials NA, Inc.Smithfield, RI, United States
    Full-time
    Company With around 480 locations in over 40 countries, thyssenkrupp Materials Services is the biggest materials distributor and service provider in the western world. The broad service spectrum off...Show moreLast updated: 30+ days ago
    • Promoted
    Prepared Foods Associate Team Leader (Culinary & Deli Assistant Department Manager)

    Prepared Foods Associate Team Leader (Culinary & Deli Assistant Department Manager)

    Whole Foods MarketNewton, MA, US
    Full-time
    A career at Whole Foods Market is more than just the work you do- it's about your personal growth and creating meaningful change. Our purpose is to nourish people and the planet.That means improving...Show moreLast updated: 30+ days ago
    • Promoted
    Produce Associate Team Leader(Assistant Department Manager)

    Produce Associate Team Leader(Assistant Department Manager)

    Whole Foods MarketDedham, MA, US
    Full-time
    A career at Whole Foods Market is more than just the work you do- it's about your personal growth and creating meaningful change. Our purpose is to nourish people and the planet.That means improving...Show moreLast updated: 30+ days ago
    • Promoted
    Assistant Store Manager - Spirit

    Assistant Store Manager - Spirit

    Spirit ChristmasSalem, NH, US
    Full-time
    Benefits include : Set-Up and Tear Down Premium Pay Programs, End of Season Premium Pay Program.All Bonus and Pay Programs subject to qualifications. The Assistant Store Manager supports the Store M...Show moreLast updated: 1 day ago
    • Promoted
    Produce Associate Team Leader (Assistant Department Manager)

    Produce Associate Team Leader (Assistant Department Manager)

    Whole Foods MarketCambridge, MA, US
    Full-time
    A career at Whole Foods Market is more than just the work you do- it's about your personal growth and creating meaningful change. Our purpose is to nourish people and the planet.That means improving...Show moreLast updated: 30+ days ago
    • Promoted
    Senior Assistant Store Manager

    Senior Assistant Store Manager

    Spencer'sPeabody, MA, US
    Full-time
    Benefits include : Company Paid Sick Time, Paid Vacation Time, Paid Holidays, Bereavement Pay, Jury Duty Pay, Contest Prize Awards, 401K Plan with Company Match, Medical / Dental / Vision Plans, Employe...Show moreLast updated: 15 days ago
    • Promoted
    • New!
    Assistant Store Manager - Spencer's

    Assistant Store Manager - Spencer's

    Spencer'sLeominster, MA, US
    Full-time
    Benefits include : Company Paid Sick Time, Paid Vacation Time, Paid Holidays, Bereavement Pay, Jury Duty Pay, Contest Prize Awards, 401K Plan with Company Match, Medical / Dental / Vision Plans, Employe...Show moreLast updated: 16 hours ago
    • Promoted
    Assistant Department Manager (Deco)

    Assistant Department Manager (Deco)

    Floor & Decor HoldingsDorchester Center, MA, US
    Full-time
    This position is responsible for training and developing Product Sales Specialists and ensuring that customers have a positive shopping experience by receiving exceptional customer service and prod...Show moreLast updated: 6 days ago
    • Promoted
    Manager in Training (MIT) Ayer MA

    Manager in Training (MIT) Ayer MA

    Domino'sAyer, MA, US
    Full-time +1
    Manager in Training (MIT) / Assistant Manager.Assistant Manager / Manager in Training.Domino's, you will be responsible for the daily operations and service of our store. We pride ourselves on makin...Show moreLast updated: 30+ days ago
    • Promoted
    Assistant Store Manager - Spirit

    Assistant Store Manager - Spirit

    Spirit HalloweenNashua, NH, US
    Full-time
    Benefits include : Set-Up and Tear Down Premium Pay Programs, End of Season Premium Pay Program.All Bonus and Pay Programs subject to qualifications. The Assistant Store Manager supports the Store M...Show moreLast updated: 3 days ago
    • Promoted
    Department Account Assistant

    Department Account Assistant

    Town of LexingtonLexington, MA, United States
    Full-time
    The Town of Lexington is committed to fostering, cultivating and preserving a culture of diversity, equity and inclusion. The Town values and celebrates the diversity of the community, recognizing t...Show moreLast updated: 30+ days ago
    • Promoted
    Bakery Associate Team Leader (Assistant Department Manager)

    Bakery Associate Team Leader (Assistant Department Manager)

    Whole Foods MarketWestford, MA, US
    Full-time
    A career at Whole Foods Market is more than just the work you do- it's about your personal growth and creating meaningful change. Our purpose is to nourish people and the planet.That means improving...Show moreLast updated: 11 days ago
    • Promoted
    Prepared Foods Team Leader (Culinary & Deli Department Manager)

    Prepared Foods Team Leader (Culinary & Deli Department Manager)

    Whole Foods MarketWeymouth, MA, US
    Full-time
    A career at Whole Foods Market is more than just the work you do- it's about your personal growth and creating meaningful change. Our purpose is to nourish people and the planet.That means improving...Show moreLast updated: 30+ days ago
    • Promoted
    Seafood Associate Team Leader (Assistant Department Manager)

    Seafood Associate Team Leader (Assistant Department Manager)

    Whole Foods MarketBedford, MA, US
    Full-time
    A career at Whole Foods Market is more than just the work you do- it's about your personal growth and creating meaningful change. Our purpose is to nourish people and the planet.That means improving...Show moreLast updated: 30+ days ago
    • Promoted
    Material Planning Manager

    Material Planning Manager

    Veranova L PDevens, MA, US
    Full-time
    At Veranova, we believe people are our most important asset, and we are dedicated to building the most talented and diverse workforce in our industry. Our commitment to uncompromising focus on quali...Show moreLast updated: 30+ days ago
    • Promoted
    Assistant Store Manager

    Assistant Store Manager

    Global Partners LPWaltham, MA, United States
    Full-time
    With nearly 1,600 locations, primarily in the Northeast, Global is one of the largest independent owners, suppliers and operators of gasoline stations and convenience stores.Our convenient stores a...Show moreLast updated: 30+ days ago
    • Promoted
    Building Enclosure Department Manager

    Building Enclosure Department Manager

    THOMPSON & LICHTNER CO INC THECanton, MA, US
    Full-time +1
    Utilize your professional Building Enclosure knowledge as a Building Enclosure Department Manager.Contribute to healthy and safe buildings by conducting tests and investigations onsite on some of t...Show moreLast updated: 28 days ago
    • Promoted
    Bakery ATLBakery Associate Team Leader (Assistant Department Manager)

    Bakery ATLBakery Associate Team Leader (Assistant Department Manager)

    Whole Foods MarketDedham, MA, US
    Full-time
    A career at Whole Foods Market is more than just the work you do- it's about your personal growth and creating meaningful change. Our purpose is to nourish people and the planet.That means improving...Show moreLast updated: 10 days ago