Mortgage Loan Assistant

Job Description

Job Description

Loan Officer Assistant / Client Success Partner

Do you thrive in a high-energy, fast-paced environment where details matter, communication is fanatical, and clients and partners are treated like gold? Do you want to be part of a team that works hard, has fun, and wins together? If you just nodded your head, keep reading. If you’re looking for “just a job,” this won’t be the place for you.

Who We Are :

Martin Mortgage Group is not your average mortgage team. We’re a top-1% branch within Fairway Independent Mortgage, serving Raleigh and beyond. But numbers aren’t what drive us - our people, partners, and clients are.

We run on Core Values that we live, breathe, and expect from each other :

• Fanatical Proactive Communication – We don’t leave people wondering. Ever.
• Have Fun – We work hard and laugh harder.
• Positive Energy – We bring the kind of vibe people want to be around.
• Authentic – No scripts. No BS. Just real people who care.
• Committed & Determined – We don’t stop until the job’s done right.
• Details Matter – If you’re not sweating the small stuff, this isn’t the place for you.

We’re a family-style crew led by Michael Martin (Branch Manager) and Nicole Blakeman (Team Captain & Business Partner) . Nicole has been the backbone of Martin Mortgage Group for more than a decade, known for her sharp eye, unwavering standards, and ability to keep everything moving at a high level. She leads the team with a mix of discipline, encouragement, and accountability—always raising the bar while making sure people feel supported. Around here, we celebrate wins, challenge each other to grow, and are relentless about taking care of clients and referral partners.

Who You Are :

If you’re looking for a cushy gig where you can “coast,” this is not for you. If you want to be part of a high-performance, fun, supportive team where the bar is high and the rewards are real, this could be your new home.

What You’ll Do :

Why You’ll Love It Here :

Ready?

This job will challenge you. It will stretch you. It will also reward you in ways a “normal” job never could. If you’re ready to learn, grow, serve, and win—apply and tell us why you’re the perfect fit.

If not, no hard feelings. We’re not for everyone. But if you’re the right fit, this is where you belong

Compensation :

$45,000 - $60,000 yearly plus bonus

Responsibilities :

Qualifications :

About Company

We pride ourselves on superb communication with clients, agents, and each other. We work collaboratively but also encourage independence and forward-thinking. We value work-life balance but also aim to be available to clients and agent partners as often as possible. We are always looking for effective communicators and customer service-minded individuals to join our team!