Field Applications Engineer

Banner EngineeringWorcester, MA, United States

2 days ago

Job type

Full-time

Job description

Why Work at Banner?

For over 50 years, Banner Engineering has been at the forefront of industrial automation. We offer products and solutions including award-winning sensors, wireless solutions, machine safety, indication and LED lighting. From Fortune 500 leaders to innovative startups, Banner's award-winning products and solutions are helping companies around the world increase efficiency, reduce costs, safeguard equipment, and protect personnel. Our commitment to innovation shows through a continuous, market-driven evolution of products and technology. With engineers employed in nearly every major department, engineering is in our DNA.

Banner is a rapidly growing company that offers many personal development opportunities, an excellent benefits package, and a collaborative team of employees who are passionate about what they do.

Pay and Benefits

Banner Engineering is committed to offering competitive pay and benefits, including, but not limited to :

401(k) with match
Student Loan 401(k) match program
Medical, Dental, and Vision Insurance Plans
HSA (Health Savings Account) with company contribution
Paid Time Off (PTO)
Sales and Profit Sharing Elegibility
Flexible work hours
Life Insurance
Paid Parental Leave
Pet Insurance

Base Pay Range : $88,177 - $123,560

Please note some career sites assign estimated compensation ranges that may not accurately reflect what is offered by Banner Engineering.

Position Summary

The Field Applications Engineer provides technical support to the sales region and helps expedite the sales cycle for more support intensive products; develops strong relationships with distribution and target customers in our East Sales Region. The ideal candidate will be located near Worcester, MA.

This position reports to the Field Applications Engineering Manager

What You’ll Be Doing

This is a great opportunity for someone who enjoys working both individually and collaboratively, staying on top of tasks, and making a meaningful impact across teams and projects. Below are some key responsibilities of the role.

Key Responsibilities

Act as the Project Manager for opportunities involving complicated system solutions that mesh Banner platforms with industrial network systems

Lead the effort to promote best practices for complex solutions within the Banner sales team and the independent sales rep teams

Develop reference materials, white papers, and support videos to improve the customer experience and share internally

Provide pre-sale and post-sale technical support for customers

Be a resource for the regional Area Sales Managers at user plants and target OEMs

Develop and maintain effective relationships with customers and distributors

Attend sales calls as needed; you’ll also provide selling materials (samples, product information, technical documents, etc.) and presentations for key account and new product opportunities

Define, coordinate, and prioritize customer feedback and ideas into engineering requirements for future enhancements, then work closely with the Area Sales Managers and engineering to implement those enhancements

Promote and train on new products to distributors and target customers

Develop methods and best practices for delivering outstanding service to our customers

Manage internal and external brand communications with distributors and Area Sales Managers

Help expand our BOM at the customer

File on time, comprehensive trip reports into the SFDC account

Report back on competitive products / applications at customer sites

What You Bring to the Table

To perform this job successfully, you must be able to perform each essential duty satisfactorily, and regular attendance is required. The requirements listed below are representative of the knowledge, skill, and / or ability required to perform this job. Reasonable accommodations may be made to support individuals with disabilities.

Required

Bachelor’s degree in Engineering or related field plus 3 years of related experience

In lieu of a degree, 10 or more years of experience in automation controls

Excellent verbal and written communication skills along with a strong ability to follow up and maintain successful relationships

Proven ability to manage multiple priorities, commitments, and projects

Strong problem-solving ability with a proven track record of proposing and implementing new solutions

Willingness and ability to travel to customer and distributor locations, up to 25% of the time with overnight stays

Preferred

3 years of technical sales experience in the industrial automation sector preferred

Experience with sensors, measurement and condition monitoring solutions, remote I / O, lighting applications and / or PLC programming.

Experience using and maintaining a CRM preferred

Supervisory Responsibilities

This position has no direct supervisory responsibilities.

What to Expect at Work

Physical Demands

The physical demands described here must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to support individuals with disabilities.

Sit for up to 8 hours per day.

Continuous movement, walking, or standing.

Exposed to a computer screen for extended periods

May require repetitive motions such as utilize a computer mouse, keyboard, computer, and other standard office equipment.

Communicate with others frequently.

Occasionally lift and / or move objects up to 25 pounds.

Ability to travel by car to customer sites frequently.

Ability to travel by airplane occasionally.

Working Environment

The work environment characteristics described here are representative of those you may encounter while performing the essential functions of this job.

Corporate office environment – indoor and climate-controlled

Customer and distributor locations—indoor and climate controlled, moderate noise level.

Frequent interaction with internal departments, cross-functional teams, or external partners, as well as employees across all levels of the organization—including entry-level staff, senior leadership, clients, or vendors.

Standard hours Monday through Friday; occasional overtime or travel may be required

Field position working on-site at customers, from your car, and from your home depending on the day.

Exposure to various manufacturing, warehousing, or related industrial locations.

A dynamic, remote-based office environment where innovation and teamwork thrive.

Significant travel (up to 25% overnight) to meet customers and distributors, including both domestic and potential international travel.

Core Values

Customer Driven, Accountability Focused, Integrity Always, New Solutions – Every Day

If you excel in a dynamic, collaborative environment and are looking for meaningful challenges and opportunities to grow, you’ll find a great fit here. Banner Engineering is a premier employer headquartered in MN, offering competitive compensation, comprehensive benefits, and opportunities for professional development as we rapidly grow in the Industrial Automation industry.

Banner Engineering is an equal opportunity employer that considers all qualified applicants without regard to race, color, religion, sex, sexual orientation, national origin, disability, or protected veteran status.

Affirmative Action (AA) / Equal Opportunity Employer (EOE) M / F / D / V

This job description reflects management’s assignment of key responsibilities; it does not prescribe or restrict the tasks that may be assigned.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.

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Application Engineer • Worcester, MA, United States