Talent.com
The Gathering Spot is hiring: Community Manager - Retreat in Atlanta
The Gathering Spot is hiring: Community Manager - Retreat in AtlantaMediabistro • Atlanta, GA, United States
No longer accepting applications
The Gathering Spot is hiring : Community Manager - Retreat in Atlanta

The Gathering Spot is hiring : Community Manager - Retreat in Atlanta

Mediabistro • Atlanta, GA, United States
30+ days ago
Job type
  • Full-time
Job description

Overview

Join to apply for the Community Manager - Retreat role at The Gathering Spot .

Responsibilities

  • Coordinates and oversees all member requests, ensuring quality service is provided.
  • Greets and welcomes guests, conducts tours, and books reservations as needed.
  • Works to resolve issues or problems that guests may experience.
  • Handles special requests and accommodations.
  • Inspects facilities to ensure compliance with applicable standards and regulations.
  • Ensures maintenance issues are addressed in a timely manner.
  • Analyzes financial information; plans and facilitates purchases in order to maintain a seamless guest experience.
  • Coordinates services with outside suppliers, vendors and event planners.
  • Assists in member billing and accounts
  • Assists in maintaining CRM membership profiles in accordance with standards utilizing the system functionality to stay organized, generate reports, etc.
  • Assists in ideation, planning and execution of member events and programming based on member interests and feedback
  • Performs other related duties as assigned.
  • Recruits, interviews, hires, and trains new staff for the concierge team.
  • Oversees the daily operations and staffing of the concierge team.
  • Handles discipline and termination of employees in accordance with club policy.

Qualifications

  • Excellent verbal and written communication skills.
  • Excellent interpersonal and customer service skills.
  • Excellent organizational skills and attention to detail.
  • Strong analytical and problem-solving skills.
  • Strong supervisory and leadership skills.
  • Extensive knowledge of hospitality industry.
  • Proficient with Microsoft Office Suite or related software.

    • Physical Requirements

  • Prolonged periods sitting at a desk and working on a computer.
  • Must be able to lift up to 15 pounds at times.

    • Seniority level

  • Mid-Senior level

    • Employment type

  • Full-time

    • Job function

  • Information Technology

    • Industries

  • Wireless Services, Telecommunications, and Communications Equipment Manufacturing

    • #J-18808-Ljbffr

    Create a job alert for this search

    The Hiring Community • Atlanta, GA, United States