Talent.com
No longer accepting applications
Director of Customer Insights

Director of Customer Insights

VirtualVocationsMilwaukee, Wisconsin, United States
11 days ago
Job type
  • Full-time
Job description

A company is looking for a Director of VOC Programs & Member Insights.

Key Responsibilities

Own and optimize the VOC ecosystem, including survey design and member feedback processes

Analyze feedback to identify trends and deliver insights that drive experience improvements

Lead qualitative and quantitative research initiatives and collaborate on UX studies

Required Qualifications

6-10+ years in CX, VOC, or customer insights roles, preferably in tech-enabled or subscription environments

Hands-on experience with leading VoC platforms such as Forsta HX, Qualtrics, or Medallia

Demonstrated leadership in journey-based VOC development

CX certification (e.g., CCXP, CXS) strongly preferred

Experience in insurance, fintech, or pet health is a plus

Create a job alert for this search

Director Of Customer • Milwaukee, Wisconsin, United States

Related jobs
  • Promoted
Senior Director, Field Experience Strategy

Senior Director, Field Experience Strategy

Northwestern MutualMilwaukee, WI, US
Full-time
The role involves delivering multi-year strategies for achieving our FX strategy vision, leading key components of strategic planning for our field experience strategy and spearheading alignment ac...Show moreLast updated: 30+ days ago
  • Promoted
Director of Commercial Excellence

Director of Commercial Excellence

Zurn Elkay Water Solutions CorporationMilwaukee, WI, US
Full-time
Director Of Commercial Excellence.Zurn Elkay Water Solutions Corporation is a thriving, values-driven company focused on doing the right things. We're a fast growing, publicly traded company (NYSE : ...Show moreLast updated: 30+ days ago
  • Promoted
Director of Operations

Director of Operations

Taco BellMilwaukee, WI, US
Full-time
Are you serious about tacos? We are! We're Pacific Bells, a Franchisee of Taco Bell.We operate over 270 restaurants in 8 states. The Director of Operations reports directly to the Regional Vice Pres...Show moreLast updated: 4 days ago
  • Promoted
Senior Director of Creative Operations

Senior Director of Creative Operations

UlineMilwaukee, WI, US
Full-time
Senior Director Of Creative Operations.Bring creative campaigns to life.Join Uline as Senior Director of Creative Operations, where you'll manage the day-to-day operations of an established 100+ me...Show moreLast updated: 30+ days ago
  • Promoted
Director of Operations

Director of Operations

Badger MeterMilwaukee, WI, US
Full-time
Badger Meter is a leading global water technology company, with a mission to preserve and protect the world's most precious resource. For more than 100 years, cities and businesses have utilized our...Show moreLast updated: 30+ days ago
  • Promoted
Senior Director of Operations - Hybrid (Relocation Package Available)

Senior Director of Operations - Hybrid (Relocation Package Available)

Northwestern MutualFranklin, WI, US
Full-time
This role operates on a three-day in-office and two-day remote schedule.This role also offers a relocation package for US-based applicants only. Summary : Responsible and accountable for defining and...Show moreLast updated: 30+ days ago
  • Promoted
Sr Director Business Intelligence

Sr Director Business Intelligence

GE HealthCarePewaukee, WI, US
Full-time
Project Management / Planning / Coordinating Activities in the Context Services Related Project.Project Management / Planning / Coordinating Activities Typically in the Context of a Production or Servi...Show moreLast updated: 16 days ago
  • Promoted
Director of Operations- Oak Creek, WI

Director of Operations- Oak Creek, WI

Fresh & Ready FoodsOak Creek, WI, US
Full-time +1
Internal Employee Referral Bonus Available.We Make Applying Easy! Just text.The advertised program is a conversational recruiting assistant that helps you apply to jobs with Compass Group.Message a...Show moreLast updated: 30+ days ago
  • Promoted
Director of Business Development

Director of Business Development

International Staffing ConsultantsMilwaukee, WI, US
Full-time
Director Of Business Development.We are looking for a Director Of Business Development who can get the job done.Join a global company that specializes in providing engagement solutions for F500 com...Show moreLast updated: 30+ days ago
  • Promoted
Assistant Director, Field Growth & Engagement

Assistant Director, Field Growth & Engagement

Northwestern MutualMilwaukee, WI, US
Full-time
Field Growth & Engagement Partner.The Field Growth & Engagement (FGE) Partner supports field leaders with the knowledge, confidence, tools, and resources to elevate the Advisor Platform within Netw...Show moreLast updated: 17 days ago
  • Promoted
Director Consumer Engagement

Director Consumer Engagement

GeneracPewaukee, WI, US
Full-time
We are Generac, a leading energy technology company committed to powering a smarter world.Over the 60 plus years of Generac's history, we've been dedicated to energy innovation.From creating the ho...Show moreLast updated: 30+ days ago
  • Promoted
Director of Fund Development

Director of Fund Development

Mount Mary UniversityMilwaukee, WI, US
Full-time
The Director Of Fund Development supervises the day-to-day function of the fund development and alumni engagement team.This person collaborates with the Vice President of Advancement to provide str...Show moreLast updated: 30+ days ago
  • Promoted
Associate Manager, Consumer Insights

Associate Manager, Consumer Insights

The LaSalle NetworkRacine, WI, US
Permanent
Associate Manager, Consumer Insights.We're seeking an Associate Manager, Consumer Insights to join a global, well-established consumer goods organization. This role will play a key part in supportin...Show moreLast updated: 30+ days ago
  • Promoted
Director Of Business Development - Hospice

Director Of Business Development - Hospice

BrightSpring Health ServicesBrookfield, WI, US
Full-time
Director Of Business Development.Allay Hospice in Wisconsin is searching for a Director of Business Development to lead growth initiatives that help deliver quality end-of-life care to patients and...Show moreLast updated: 30+ days ago
  • Promoted
Director of Sales

Director of Sales

Peachtree GroupMilwaukee, WI, US
Full-time
As a Director of Sales, you bring high-energy, customer-centric focus and drive / hunger to the total sales efforts of the hotel. In other words, you get paid to make relationships! You are eligible f...Show moreLast updated: 23 days ago
  • Promoted
Director Of Operations

Director Of Operations

Gecko HospitalitySouth Milwaukee, WI, US
Full-time
We are seeking an experienced and results-driven Director of Operations to provide strategic leadership and direct supervision for a portfolio of 30+ units located in Milwaukee,WI.Reporting to the ...Show moreLast updated: 2 days ago
  • Promoted
Director of Product Management

Director of Product Management

Zurn Elkay Water Solutions CorporationMilwaukee, WI, US
Full-time
Director Of Product Management.Zurn Elkay Water Solutions Corporation is a thriving, values-driven company focused on doing the right things. We're a fast growing, publicly traded company (NYSE : ZWS...Show moreLast updated: 30+ days ago
  • Promoted
Director of Insurance Distribution Solutions - IntelliScript (Remote)

Director of Insurance Distribution Solutions - IntelliScript (Remote)

MillimanBrookfield, WI, US
Remote
Full-time
Director Of Insurance Distribution Solutions - IntelliScript.Milliman IntelliScript is a group of a few hundred experts in fields ranging from actuarial science to information technology to clinica...Show moreLast updated: 30+ days ago
  • Promoted
Director of Clinical Operations

Director of Clinical Operations

AscensionRacine, WI, US
Full-time
Paid time off (PTO) Various health insurance options & wellness plans Retirement benefits including employer match plans Long-term & short-term disability Employee assistance programs (EAP) Parenta...Show moreLast updated: 26 days ago
  • Promoted
Director, Clinical Operations

Director, Clinical Operations

Molina HealthcareMilwaukee, WI, United States
Full-time
Job Description Job Summary The Director, Clinical Operations is responsible for the clinical operations within the Clinical Contact Center team. Job Duties • Directs all Clinical Contact Center o...Show moreLast updated: 17 days ago