Sr. Claims Specialist - Complex Construction

Sr. Claims Specialist - Complex Construction

Zurich North America is seeking a skilled and experienced Senior Claims Specialist to join our Complex Liability Claims team. This role is essential in managing complex, high-exposure construction, and litigation claims, while supporting the New York Labor team to ensure claims are handled efficiently and effectively, with a focus on delivering customer-centric service.

Work-Life Balance & Flexibility

At Zurich North America, we recognize the importance of work-life balance and flexibility in today's work environment. Our ZNA hybrid work model offers employees the autonomy to perform individual tasks remotely, while encouraging in-person collaboration when meaningful. While this role provides significant flexibility, occasional in-office attendance may be required. The selected candidate will work remotely from anywhere in the U.S., with 20% travel expected within the New York metropolitan area.

Key Responsibilities :

• Manage complex primary and excess high-exposure litigated general liability claims with an emphasis on litigated construction claims, from inception to resolution.
• Collaborate with colleagues to drive best practices and optimal claims outcomes.
• Ensure regular communication with clients, brokers, business units, and senior claims management.
• Proactively manage and resolve high-severity injury claims while adhering to Zurich's best practices.
• Accurately document claims files, capturing and updating relevant data to ensure compliance with industry standards.

Basic Qualifications :

Preferred Qualifications :

At Zurich, compensation for roles is influenced by a variety of factors, including but not limited to the specific office location, role, skill set, and level of experience. In compliance with local laws, Zurich commits to providing a fair and reasonable compensation range for each role. The proposed salary range for this position is $98,300.00 - $161,000.00, with short-term incentive bonus eligibility set at 20%.

Zurich North America is a leading provider of commercial property-casualty insurance solutions and a wide range of risk management products and services for businesses and individuals. We serve more than 25 industries, from agriculture to technology, and we insure 90% of the Fortune 500. Our growth strategy is not limited to our business. As an employer, we strive to provide ongoing career development opportunities, and we foster an environment where voices are diverse, behaviors are inclusive, actions drive equity, and our people feel a sense of belonging. Be a part of the next evolution of the insurance industry. Join us in building a brighter future for our colleagues, our customers, and the communities we serve.

Zurich maintains a comprehensive employee benefits package for employees as well as eligible dependents and competitive compensation. Zurich in North America is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race / ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.