New Student Enrollment Coordinator (24566)

JOB SUMMARY

Responsible for the coordination of departmental administrative projects and processes toward the successful admission of new students to the OUAZ Surprise campus. Plans and executes on campus recruiting events, including but not limited to new student orientations, campus visit days and so forth designed to attract, engage and enroll new students and their families. Ensures consistency and integrity of data in the CX and TX systems and provides support to system users within the enrollment office. Weekend and evening work is required.

ESSENTIAL FUNCTIONS OF THE JOB (provide list of items which are essential to effective outcomes in this role):

• Coordinates the process for prospective student inquiries and applications working collaboratively with enrollment and financial aid staff. Assists with callbacks to prospective students from phone inquiries, high school visits, educational fairs, and from any other source in a timely and professional manner. Work with prospective students and enrollment staff to better understand information required for admission. Track all inquiries, intakes, and new enrollments providing necessary enrollment data information and reports.
• Assure all prospective students and other community members are greeted by department staff offering a strong, customer oriented service to each who calls or walks in the office. Provide support to other department members by communicating and conducting campus visits/tours for prospective student campus visits when ambassadors or advisors are not available. Conducts outbound phone calls to students regarding enrollment documents as needed.
• Works in cooperation with the enrollment staff to plan, organize, and facilitate recruitment events, with emphasis to campus visits by prospective students and their families, as well as high school and community college administrators regarding bus trips and other campus visits.
• Provide support and coordination to the unit’s annual strategic plans, goals, and enrollment initiatives, working with the enrollment staff toward the goal of increasing institutional recognition as well as the prospective student pool.
• Responsible for assuring field enrollment inquiries are entered in a timely and accurate manner. Information entry will regularly include, but not be limited to, batch entry and maintenance.
• Provides regular and timely report generation as well as report analysis as established by systems and process of the department and OUAZ Surprise.
• Works closely with the enrollment staff to determine needs to which student workers can make an impact on recruiting.
• Understanding of OUAZ Surprise campus offerings and admission criteria necessary to recruit and admit students. Understands and exercises the established process related to each prospective student’s entry into Ottawa University. Must understand programs and systems to be able to effectively assist students toward a program that will successfully meet degree requirements.
• Other duties as assigned

STANDARD UNIVERSITY EXPECTATIONS:

• Model and encourage collaboration among University departments assuring effective communication and operations.
• Understand the University’s policies and, procedures, and exercise good judgment accordingly. Assure that University and student information is managed in a confidential and ethical manner in accordance with the University’s Code of Conduct and Ethics.
• Provide leadership through conduct, attitude, and professionalism. Represent the University to students, external groups, faculty, and staff in a way that reflects positively on the University.
• Be mindful and supportive of the overall Mission of Ottawa University.
• Exercise Inclusivity in your daily actions accruing alignment within expectations of the University’s Mission Statement and Statement of Inclusion, Openness, and Community.

Qualifications

REQUIRED EDUCATION: (education based on essential job duties and requirements consistent with business necessity): Bachelor’s degree in business, marketing preferred

REQUIRED EXPERIENCE: (experience based on requirements in role and are consistent with business necessity)One to three years’ administrative office experience/coordination required.

ADDITIONAL ELIGIBILITY REQUIREMENTS: List required and/or preferred certification, industry specific requirements, required or preferred use of equipment, and all necessary job skills, abilities, and knowledge competencies) Provide a list of items below:

• Excellent customer service skills; strong customer relations experience
• Strong verbal and written communication skills
• Excellent organization and time management skills
• Strong multi-tasking skills and attention to detail
• Competency with Microsoft Office software and ability to learn new computer applications

WORKING CONDITIONS (Physical attributes required to perform job duties with or without reasonable accommodation - examples: sitting, lifting #, bending, driving, environmental factors or elements, noise level, stairs in a building, or other factors that will affect working conditions). Provide a list of items below:

• Requires evening and weekend activities for events.
• Prolonged periods of sitting
• Must be able to lift 5-15 pounds at times.

TRAVEL REQUIREMENTS: No - Travel Required

• If YES, list type and approximate percentage: None
• Responsible for driving students and University vehicles as part of job duties (YES/NO): No