Talent.com
Phlebotomist II Site Lead
Phlebotomist II Site LeadQuest Diagnostics • Mansfield Center, CT, United States
Phlebotomist II Site Lead

Phlebotomist II Site Lead

Quest Diagnostics • Mansfield Center, CT, United States
1 day ago
Job type
  • Full-time
  • Part-time
Job description

Job Description

Phlebotomist II Site Lead - Mansfield Center, CT, Monday to Friday, 6 : 30 AM to 3 : 00 PM, with rotational weekends

Pay range : $21.31 - $23.55 / hour

Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.

Benefits information :

We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects - physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include :

  • Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours
  • Best-in-class well-being programs
  • Annual, no-cost health assessment program Blueprint for Wellness®
  • healthyMINDS mental health program
  • Vacation and Health / Flex Time
  • 6 Holidays plus 1 "MyDay" off
  • FinFit financial coaching and services
  • 401(k) pre-tax and / or Roth IRA with company match up to 5% after 12 months of service
  • Employee stock purchase plan
  • Life and disability insurance, plus buy-up option
  • Flexible Spending Accounts
  • Annual incentive plans
  • Matching gifts program
  • Education assistance through MyQuest for Education
  • Career advancement opportunities
  • and so much more!

Represents the face of our company to patients who come to Quest Diagnostics, both as part of their health routine or for insights into life-defining health decisions. The PSR II - Site Lead draws quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures. The PSR II - Site Lead has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe and accurate manner.

This role will direct daily activity at a Patient Service Center (PSC) or In-Office Phlebotomy (IOP) and could also lead one or more PSR on site.

The PSR II - Site Lead will demonstrate Quest Leadership Behaviors while focusing on process excellence skills and sensitivity to confidentiality and accuracy to patient information. Successful applicants may be assigned to a doctor's office, a patient service center, in a house call environment, long term care or as business needs dictate.

Responsibilities

  • Collect specimens according to established procedures. This includes, but not limited to : drug screens, biometric screening and insurance exams.
  • Administer oral solutions according to established training.
  • Research test / client information and confirm and verify all written and electronic orders by utilizing lab technology systems or directory of services.
  • Responsible for completing all data entry requirements accurately including data entry of patient registration; entry of test order from requisition or pulling order from database; managing Standing Orders.
  • Enter billing information and collect payments when required, including the safeguarding of assets and credit card information.
  • Data entry and processing specimens including labeling, centrifuging, splitting, and freezing specimens as required by test order.
  • Perform departmental-related clerical duties when assigned such as data entry, inventory, stock supplies, and answer phones when needed.
  • Read, understand and comply with departmental policies, protocols and procedures : (i.e. Procedure Manuals, Safety Manual, Compliance Manual, Automobile Policies and Procedures, Employee Handbook, Quality Assurance Manual); and ensure that all staff members follow instructions.
  • Perform verification of patient demographic info / initials including patient signature post-venipuncture to verify tubes were labeled in their presence and that the name on the label is correct.
  • Assist with compilation and submission of monthly statistics and data.
  • Maintain all appropriate phlebotomy logs in a timely manner and based on frequency, such as maintenance logs and temperature logs.
  • Complete training courses and keep up-to-date with the latest phlebotomy techniques.
  • Travel to Territory Manager meeting if held off-site or off normal shift.
  • Participate on special projects and teams.
  • Stay up to date on company communications and assist with the distribution of technical information to the work group.
  • Perform Point of Care (POC) testing at those sites where needed and the complete training / competency evaluations per Standing Operating Procedure (SOP).
  • With appropriate training, act as mentor and resource for new employees, assisting with transition into the PSC work environment and the familiarity with established procedures.
  • Assist with periodic inventory counts, report shortages and problems to group leader or supervisor as they occur.
  • Assist with the preparation of schedules for the assigned workgroup or PSC's.
  • Communicate professionally with clients to resolve or refer, and document problems, prepare problem documentation and report critical issues as they occur.
  • Ensure staff is following all safety precautions by wearing a clean, button lab coat, gloves and face shield when required.
  • Assist supervisors with the implementation of SOPs for phlebotomy services in accordance with Quest Diagnostics guidelines.
  • Ensure facilities are neat, clean and in good repair, takes appropriate action to advise Group Leader or Supervisor of required repairs and maintenance.
  • Will be required to act as a coach, mentor, instructor and resource advisor for new employees, as well as be the point of contact to staff on-site and provide regular input to the group lead or supervisor.
  • Qualifications

    Required Work Experience :

  • Three years phlebotomy experience required, inclusive of pediatric, geriatric, and capillary collections.
  • Keyboard / data entry experience.
  • Flexible and available based on staffing needs, which includes weekends, holidays, on-call and overtime.
  • Must have reliable transportation, valid driver's license, and clean driving record, if applicable.
  • Travel and flexible hours required to work multiple locations and required to cover at Patient Service Center / Mobile / Long-Term Care / In-Office Phlebotomy locations with minimal notice.
  • Preferred Work Experience :

  • Minimum 2 years in a Patient Service Center environment preferred.
  • Customer service in a retail or service environment preferred
  • Physical and Mental Requirements :

  • Lift light to moderately heavy objects. The normal performance of duties may require lifting and carrying objects. Objects in the weight range of 1 to 15 pounds are lifted and carried frequently; objects in the weight range of 16 to 25 pounds are lifted and carried occasionally and objects in the weight range of 26 to 40 pounds are seldom lifted and carried. Objects exceeding 41 pounds are not to be lifted or carried without assistance.
  • Must be able to sit or stand for long periods of time; requires long hours of eye and hand coordination.
  • Must be able to perform repetitive tasks with dominant hand frequently to constantly throughout the day.
  • Position requires travel.
  • Extensive use of phone and PC.
  • Fine dexterity with hands / steadiness.
  • Talking.
  • Walking.
  • Balancing.
  • Bending / kneeling.
  • Pushing / pulling.
  • Reaching / twisting.
  • Knowledge :

  • Committed to all Quest Diagnostics Policies & Procedures including Company dress code, Employee Health & Safety, and Quest Diagnostics Everyday Excellence Guiding Principles.
  • The position requires the ability to effectively communicate in English.
  • Skills :

  • Ability to provide quality, error-free work in a fast-paced environment.
  • Ability to work independently with minimal on-site supervision.
  • Excellent phlebotomy skills to include pediatric and geriatric
  • Must demonstrate Superior Customer Focus; ability to communicate openly and transparently with peers, supervisors and patients; ability to accelerate and embrace change throughout Quest; and Knowledge of our business.
  • Capable of handling multiple priorities in a high-volume setting.
  • Must be able to make decisions based on established procedures and exercise good judgment
  • Education :

  • High School Diploma or Equivalent (Required)
  • License / Certificate :

  • Phlebotomy certification (required in certain states, e.g. California, Nevada, Washington and Louisiana) (Preferred)
  • About the Team

    Quest Diagnostics honors our service members and encourages veterans to apply.

    While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume.

    Equal Opportunity Employer : Race / Color / Sex / Sexual Orientation / Gender Identity / Religion / National Origin / Disability / Vets or any other legally protected status.

    Create a job alert for this search

    Phlebotomist Ii • Mansfield Center, CT, United States

    Related jobs
    Surgical Assistant

    Surgical Assistant

    Fishbein Oral & Maxillofacial Surgery Careers • Vernon, Connecticut, US
    Part-time
    Fishbein Oral & Maxillofacial Surgery | Vernon and Southington, CT.Dental Assistant – Oral Surgery.Surgical Assistant – Oral Surgery . Schedule : Part Time working 1-3 days / week (less than 30 hours / w...Show more
    Last updated: 10 days ago • Promoted
    Generalist Laboratory Technician (Hiring Immediately)

    Generalist Laboratory Technician (Hiring Immediately)

    Middlesex Hospital • Chester, CT, United States
    Full-time
    The Medical Technologist (ASCP) - Generalist performs complex analytical procedures within the laboratory using practical and theoretical knowledge of clinical procedures and instrumentation.Phlebo...Show more
    Last updated: 17 days ago • Promoted
    Dermatologist Opportunity in Vernon, CT

    Dermatologist Opportunity in Vernon, CT

    Integrated Dermatology • Vernon Rockville, US
    Full-time +1
    We're looking for dermatologists to join the practice of Dr.Laurie Bain, a New York University trained dermatologist.The practice is a full-service general dermatology, surgical, and cosmetics prac...Show more
    Last updated: 30+ days ago • Promoted
    Certified Clinical Lab Technician (Hiring Immediately)

    Certified Clinical Lab Technician (Hiring Immediately)

    Middlesex Health • Essex, CT, US
    Full-time
    The Medical Technologist (ASCP)- Generalist performs complex analytical procedures within the laboratory using practical and theoretical knowledge of clinical procedures and instrumentation.Phlebot...Show more
    Last updated: 17 days ago • Promoted
    Travel Physical Therapy Assistant - $1,575 per week

    Travel Physical Therapy Assistant - $1,575 per week

    Cross Country Allied • Ludlow, MA, United States
    Full-time
    Cross Country Allied is seeking a travel Physical Therapy Assistant for a travel job in Ludlow, Massachusetts.Job Description & Requirements. As an allied health professional, you'll play an importa...Show more
    Last updated: 13 days ago • Promoted
    Travel Physical Therapist - $2,334 per week

    Travel Physical Therapist - $2,334 per week

    Synergy Medical Staffing • Ludlow, MA, United States
    Permanent
    Synergy Medical Staffing is seeking a travel Physical Therapist for a travel job in Ludlow, Massachusetts.Job Description & Requirements. Location : Ludlow, Massachusetts.Shift : 5x8 Days, 08 : 00 : 00-16...Show more
    Last updated: 27 days ago • Promoted
    Pediatrics

    Pediatrics

    CompHealth • Niantic, Connecticut, US
    Full-time
    Pediatrics physician employment in Connecticut : You will enjoy working in this quaint seaside village community on the beautiful Connecticut shoreline. Unique shops, great restaurants, a mile-long ...Show more
    Last updated: 30+ days ago • Promoted
    Pediatrics

    Pediatrics

    The Inline Group • Vernon Rockville, Connecticut, US
    Full-time +1
    Pediatrics physician employment in Connecticut : The Inline Group -.Average Patients seen : Varies.Call Schedule : Call coverage roughly 1 : 8 (with nurse triage 24 / 7, no hospital coverage).Benefits : ...Show more
    Last updated: 30+ days ago • Promoted
    Travel Physical Therapist - $2,143 per week

    Travel Physical Therapist - $2,143 per week

    Host Healthcare • Ludlow, MA, United States
    Full-time
    Host Healthcare is seeking a travel Physical Therapist for a travel job in Ludlow, Massachusetts.Job Description & Requirements. Host Healthcare Job ID #a1fVJ000007E7SGYA0.Pay package is based on 8 ...Show more
    Last updated: 30+ days ago • Promoted
    Travel Outpatient Physical Therapy Assistant - $1,306 per week

    Travel Outpatient Physical Therapy Assistant - $1,306 per week

    Jackson Therapy Partners • Palmer, MA, United States
    Full-time +1
    Jackson Therapy Partners is seeking a travel Outpatient Physical Therapy Assistant for a travel job in Palmer, Massachusetts. Job Description & Requirements.Make a real difference as a travel PTA wi...Show more
    Last updated: 15 days ago • Promoted
    Travel X-Ray Technician - $2182 / Week

    Travel X-Ray Technician - $2182 / Week

    Medpro Healthcare Staffing • Willimantic, CT, US
    Full-time
    Medpro Healthcare Staffing is seeking an experienced X-Ray Technician for an exciting Travel Allied job in Willimantic, CT. Shift : 3x12 hr nights Start Date : 12 / 15 / 2025 Duration : 13 weeks Pay : $2182...Show more
    Last updated: 9 days ago • Promoted
    Travel Physical Therapist - $2,286 per week

    Travel Physical Therapist - $2,286 per week

    MedPro Healthcare Allied Staffing • Wilbraham, MA, United States
    Full-time
    MedPro Healthcare Allied Staffing is seeking a travel Physical Therapist for a travel job in Wilbraham, Massachusetts.Job Description & Requirements. Joint Commission-certified staffing agency, is s...Show more
    Last updated: 30+ days ago • Promoted
    Travel Outpatient Physical Therapy Assistant

    Travel Outpatient Physical Therapy Assistant

    Jackson Therapy Partners • Palmer, MA, US
    Full-time +1
    Jackson Therapy Partners is seeking a travel Outpatient Physical Therapy Assistant for a travel job in Palmer, Massachusetts. Job Description & Requirements.Make a real difference as a travel PT...Show more
    Last updated: 11 days ago • Promoted
    Travel Physical Therapy Assistant

    Travel Physical Therapy Assistant

    Centra Healthcare Allied • Palmer, MA, US
    Full-time
    Centra Healthcare Allied is seeking a travel Physical Therapy Assistant for a travel job in Palmer, Massachusetts.Job Description & Requirements. Physical Therapist Assistant / Physical Therapy ...Show more
    Last updated: 8 hours ago • Promoted • New!
    Travel Echo Tech - $2296.8 / Week

    Travel Echo Tech - $2296.8 / Week

    FlexCare • Palmer, MA, US
    Full-time
    FlexCare is seeking an experienced Echo Tech for an exciting Travel Allied job in Palmer, MA.Shift : 5x8 hr days Start Date : 12 / 22 / 2025 Duration : 13 weeks Pay : $2296. Why Clinicians Choose FlexCare.L...Show more
    Last updated: 9 days ago • Promoted
    Travel Physical Therapist - $2,264 per week

    Travel Physical Therapist - $2,264 per week

    MedPro Healthcare Allied Staffing • Ludlow, MA, United States
    Full-time
    MedPro Healthcare Allied Staffing is seeking a travel Physical Therapist for a travel job in Ludlow, Massachusetts.Job Description & Requirements. Joint Commission-certified staffing agency, is seek...Show more
    Last updated: 30+ days ago • Promoted
    Certified Surgical Technician - LMH OR •Sign-on Bonus up to $10,000 •

    Certified Surgical Technician - LMH OR •Sign-on Bonus up to $10,000 •

    Yale New Haven Health • Old Saybrook, CT, US
    Full-time
    Overview To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect...Show more
    Last updated: 1 day ago • Promoted
    Travel Physical Therapist - $2,054 per week

    Travel Physical Therapist - $2,054 per week

    MedPro Healthcare Allied Staffing • Wilbraham, MA, United States
    Full-time
    MedPro Healthcare Allied Staffing is seeking a travel Physical Therapist for a travel job in Wilbraham, Massachusetts.Job Description & Requirements. Joint Commission-certified staffing agency, is s...Show more
    Last updated: 3 days ago • Promoted