Retail / Catering Coordinator

Position Summary Title : Patient Food & Hospitality Attendant Department : DPH Food & Nutrition Services Status : Full-Time (40 hours per week) Shift : Seeking full / open availability, including any day of the week (Monday-Sunday) between 6 : 00 a.m. and 11 : 00 p.m. All shifts are 8 hours in length OrlandoHealth Dr. P. Phillips proudly holds recognition as a "Best Regional Hospital" by U.S. News & World Report and selected as one of the "Best Places to Work in Healthcare" by Modern Healthcare. We are an award-winning, full-service medical / surgical facility that has been serving the residents of southwest Orange County and Orlando's growing tourist population since 1985. With a highly qualified team of nurses, support staff and physician specialists, our 285-bed facility provides combined expertise and advanced technology in numerous areas of specialty, including diagnostic imaging, cardiovascular care, orthopedic care, surgical services and emergency medicine. In 2025, Dr. P. Phillips Hospital opened the onsite Team Member Wellness Center, designed to support employee health and well-being. The center features a state-of-the-art fitness facility, a dedicated tranquility space, and wellness activities - making it easy to recharge and get your workout in before or after your shift. "Orlando Health Is Your Best Place to Work" is not just something we say, it's our promise to you. TOP REASONS TO CHOOSE ORLANDO HEALTH - DR. P. PHILLIPS HOSPITAL Onsite State-of-the-art gym and wellness center! The center offers a state-of-the-art fitness facility, a dedicated tranquility space, and a variety of wellness activities-making it easy to recharge and get your workout in before or after your shift. Competitive Pay Evening, nights, and weekend shift differentials offered for qualifying positions. All Inclusive Benefits (start day one) Student loan repayment, tuition reimbursement, FREE college education programs, retirement savings, paid paternity leave, fertility benefits, back up elder and childcare, pet insurance, PTO / Holidays, and more for full time and part time employees. Forbes Recognizes Orlando Health as a Best-In-State Employer Forbes has named Orlando Health as one of America's Best-In-State Employers for 2024. Employee-centric Dr. P. Phillips Hospital has been selected as one of the "Best Places to Work in Healthcare" by Modern Healthcare. Position Summary A Retail Catering Coordinator is at the forefront of customer service, providing Orlando Health patients and guests with service above and beyond expectations to ensure a memorable food and dining experience. Responsibilities Essential Functions

• Coordinates duties and responsibilities of the catering and retail operations for Cafeteria and Doctor's Lounge.
• Provides the highest quality of services to customers at all times.
• Books special catered functions and assists with catered events set-up, service, and breakdown.
• Schedules activities of catering and Doctors Lounge staff to meet the highest level of customer satisfaction.
• Assists Executive Chef with menu planning and food delivery.
• Promotes safety and sanitation in all areas of the department.
• Maintains cleanliness and safekeeping of Catering / VIP China and silverware.
• Orders and coordinates all linen supplies for catered events and department use.
• Maintains the highest quality of foodservice in the Doctors Lounge and Cafeteria.
• Assists with meal set-up in all retail areas. Arranges and coordinates all promotions
• Models essential service behaviors, such as excellent communication and customer service skills with patients, nursing staff, team members and visitors, interacting cooperatively and constructively and communicating in an open, honest, gracious and compassionate manner at all times, including person to person, telephone and written forms.
• Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards.
• Maintains compliance with all Orlando Health policies and procedures. Qualifications Education / Training High School graduate or equivalent required. Experience Three (3) years' experience in Food Service with patients, staff, and guests.Education / Training High School graduate or equivalent required. Experience Three (3) years' experience in Food Service with patients, staff, and guests.Essential Functions
• Coordinates duties and responsibilities of the catering and retail operations for Cafeteria and Doctor's Lounge.
• Provides the highest quality of services to customers at all times.
• Books special catered functions and assists with catered events set-up, service, and breakdown.
• Schedules activities of catering and Doctors Lounge staff to meet the highest level of customer satisfaction.
• Assists Executive Chef with menu planning and food delivery.
• Promotes safety and sanitation in all areas of the department.
• Maintains cleanliness and safekeeping of Catering / VIP China and silverware.
• Orders and coordinates all linen supplies for catered events and department use.
• Maintains the highest quality of foodservice in the Doctors Lounge and Cafeteria.
• Assists with meal set-up in all retail areas. Arranges and coordinates all promotions
• Models essential service behaviors, such as excellent communication and customer service skills with patients, nursing staff, team members and visitors, interacting cooperatively and constructively and communicating in an open, honest, gracious and compassionate manner at all times, including person to person, telephone and written forms.
• Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards.
• Maintains compliance with all Orlando Health policies and procedures.