Patient Access Representative - AF | Bemidji and Outlying Float | 36hrs / week

Sanford Health Careers

Sanford Health is one of the largest and fastest-growing not-for-profit health systems in the United States. We're proud to offer many development and advancement opportunities to our nearly 50,000 members of the Sanford Family who are dedicated to the work of health and healing across our broad footprint.

Facility : Walker Clinic

Location : Walker, MN

Address : 614 Michigan Ave, Walker, MN 56484, USA

Shift : 8 Hours - Day Shifts

Job Schedule : Full time

Weekly Hours : 36.00

Salary Range : $17.49 - $23.67

Union Position : Yes

Department Details : This position covers Walker, Park Rapids, and Cass Lake Clinics as a float.

Job Summary

Join our Sanford Patient Access Family and Grow the Good! As a Patient Access Representative, your primary responsibility will be providing extraordinary customer service to patients with every interaction. With being the first point of contact, you will have the opportunity to provide a positive patient experience by creating a welcoming and safe environment, either on the phone or in the clinic. Apply today to learn more about the opportunities available to grow your career at Sanford.

REGISTRATION

• Greet patients & verifies demographics
• Creating, scanning & routing documents or electronic forms
• Inform patients what the document is & capture signatures on necessary paperwork
• Establishes and assigns financial responsibility and assists with arrangements while adhering to appropriate policies and procedures
• Collects co-payments, pre-payments, and payments on account balances
• May work through the registration work queue to address and resolve registration errors or denied insurance claims

SCHEDULING

ADDITIONAL DUTIES MAY INCLUDE

Qualifications : Post secondary education or equivalent training in a healthcare or business related field is preferred. Previous customer service experience in an office setting, preferably in a healthcare setting. Knowledge of registration procedures, extensive computer skills, basic knowledge of system applications, billing systems, and third party payers is preferred. Medical terminology desired.

Benefits : Sanford Health offers an attractive benefits package for qualifying full-time and part-time employees. Depending on eligibility, a variety of benefits include health insurance, dental insurance, vision insurance, life insurance, a 401(k) retirement plan, work / life balance benefits, and a generous time off package to maintain a healthy home-work balance. For more information about Total Rewards, visit sanfordcareers.com / benefits .