Administrative Assistant

Job Description

Job Description

Administrative Coordinator

We are looking for a detail-oriented Administrative Coordinator to join a leading organization in the education sector on a contract to hire basis. Based in Aurora, Colorado, this role requires someone who excels at organization, communication, and providing exceptional support to ensure smooth daily operations. If you thrive in a fast-paced environment and are passionate about contributing to the success of an educational institution, this position is an excellent opportunity.

Responsibilities :

• Manage and coordinate schedules and appointments to ensure efficient time management.
• Provide superior customer service by answering inbound calls and addressing student and family inquiries promptly and professionally.
• Maintain accurate inventory tracking and oversee office supplies to support daily operations.
• Utilize a multi-line phone system to handle and direct calls effectively.
• Prepare and distribute exit surveys, collecting valuable feedback for continuous improvement.
• Assist with general administrative office tasks, including filing, data entry, and document organization.
• Support back-office functions, ensuring all processes are running smoothly and efficiently.
• Resolve customer service issues promptly, maintaining a positive and attentive demeanor.
• Create and update daily schedules to keep operations on track and organized.
• Minimum of 2 years of experience in a customer service or office support role
• Minimum of 1 year of experience working with kids, whether that be in an educational setting, camp, etc.
• Proficiency in managing multi-line phone systems and handling inbound calls.
• Strong organizational skills and attention to detail to manage schedules and inventory effectively.
• Excellent customer service skills with the ability to resolve issues professionally and efficiently.
• Familiarity with basic office software and tools, including Microsoft Office Suite.
• Ability to perform administrative tasks such as filing, data entry, and document preparation.
• Exceptional communication skills, both written and verbal, to interact with staff and students.
• Proven ability to multitask and prioritize responsibilities in a fast-paced environment.