Enterprise Program Manager, Mid-Level

Join to apply for the Enterprise Program Manager, Mid-Level role at Jobright.ai

1 day ago Be among the first 25 applicants

Join to apply for the Enterprise Program Manager, Mid-Level role at Jobright.ai

Jobright is an AI-powered career platform that helps job seekers discover the top opportunities in the US. We are NOT a staffing agency. Jobright does not hire directly for these positions. We connect you with verified openings from employers you can trust.

Job Summary :

BD is one of the largest global medical technology companies in the world, dedicated to advancing health through innovative solutions. The Enterprise Program Manager will lead multiple implementation project teams, ensuring high-quality execution and customer satisfaction while managing critical issues and facilitating strategic discussions.

Responsibilities :

Supports strategic direction of BD and provides leadership to the product implementation teams at customer sites

Supports BD product implementation teams to ensure the successful completion of their projects

Lead internal and customer program leadership & steering committee status calls; conduct regular customer executive status calls

Facilitate internal communication, development & execution of mitigation plans to address program risks & issues

Responsible for strategic customer satisfaction (OSAT & NPS)

Develops and reports regular program performance metrics to leadership & committees

Optimally use established tools and standards for communicating information to executive team regarding implementation activities

Establishes strong relationships at all levels within BD and customer.

The EPM will analyze work effort and resources required across multiple projects and will find opportunities to decrease rework and drive operational and implementation efficiencies

Maintain strong industry and product knowledge

Lead enterprise level customer issues while partnering with GCS Service and Support to drive product issues and security concerns to timely resolution.

Works closely with the BD Product Platform and Implementation Readiness teams to help prioritize customer enhancement requests for future product releases

Support product proactive services and preventative maintenance compliance

Partner with Business Process Manager, Customer Success and others to support ease of doing business

Demonstrates sophisticated knowledge and understanding of project management methodologies and relevant clinical and IT operations

Facilitates strategic discussions to optimize implementation projects specific to the management of scope, requirements, financials, and schedule

Anticipates project risks and develops mitigation strategies / plans for more sophisticated risk factors

Serves as a mentor and trusted advisor to BD Implementation teams

Presents and communicates project status to senior level business management

Provide leadership to resolve conflicts across project team members and customers

Provide governance over the technical & solution design, implementation process, and coordination of BD resources

Influences customer to implement enterprise level standardizations

Work with customer and appropriate BD teams / resources to inspire changes to processes / methodologies that will improve the implementation & critical issue process.

Ability to build BD product implementation roadmap plans based on solution integrations, release compatibility, customer drivers for sequence, grouping, value, and goals.

Qualifications : Required :

Bachelor's degree (BA / BS)

At least 3+ years of experience leading clinical product / medical device implementation projects in acute care settings

Valid driver's license that meets BD's auto safety standards

Required immunizations (Hepatitis B, Influenza, MMR, Varicella, Annual TB / PPD, Tetanus / Diphtheria / Pertussis)

COVID-19 vaccination (with potential for accommodation requests per applicable law)

Ability to travel 25-50% of the time

Must live near a major airport in the U.S.

Excellent written and verbal communication skills

Strong grasp of technology and its impact on software deployment

Preferred :

MBA preferred (beyond the minimum BA / BS requirement)

PMP certification (listed as optional)

Sophisticated knowledge of project management methodologies and relevant clinical / IT operations

Experience as a change champion and change leader

Proven record as matrix leader of technology and clinical teams

Track record of forming teams in a dynamic growing company

Experience facilitating strategic discussions for implementation projects

Ability to anticipate project risks and develop mitigation strategies

Experience presenting to senior level business management

Experience with enterprise level standardizations

Ability to build product implementation roadmap plans

Company :

BD helps advance clinical therapy with the process for patients and health care providers with innovative technology services and solutions. Founded in 1897, the company is headquartered in Franklin Lakes, New Jersey, USA, with a team of 10001+ employees. The company is currently Public Company. BD has a track record of offering H1B sponsorships.

Seniority level

Seniority level

Mid-Senior level

Employment type

Employment type

Full-time

Job function

Job function

Product Management

Industries

Software Development

Referrals increase your chances of interviewing at Jobright.ai by 2x

Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

Get notified about new Program Manager jobs in Franklin Lakes, NJ .

New York, NY $152,000.00-$221,000.00 2 weeks ago

New York, NY $142,000.00-$202,000.00 1 week ago

New York, NY $116,000.00-$166,000.00 1 week ago

New York, NY $126,000.00-$178,000.00 4 days ago

New York, NY $142,000.00-$202,000.00 4 days ago

New York, NY $100,000.00-$120,000.00 2 weeks ago

New York, NY $180,000.00-$225,000.00 2 weeks ago

New York, NY $136,416.00-$182,736.00 1 week ago

New York, NY $140,000.00-$193,000.00 1 week ago

New York, NY $100,000.00-$120,000.00 1 week ago

New York, NY $132,000.00-$145,000.00 2 weeks ago

New York, NY $152,000.00-$214,000.00 2 weeks ago

New York, NY $100,000.00-$112,000.00 6 days ago

New York City Metropolitan Area $148,000.00-$222,000.00 2 weeks ago

New York, NY $100,000.00-$112,000.00 6 days ago

New York, NY $140,000.00-$160,000.00 3 weeks ago

Senior Manager, Organizational Change Management

New York, NY $138,000.00-$187,500.00 5 days ago

New York, NY $129,000.00-$185,000.00 4 days ago

New York, NY $85,000.00-$118,000.00 5 hours ago

New York, NY $100,000.00-$150,000.00 1 week ago

New York, NY $150,000.00-$170,000.00 4 days ago

New York, NY $200,000.00-$250,000.00 2 months ago

Project Manager Alternative Delivery, NYC Housing Preservation Trust

Interim Program Manager, Holocaust Survivor Program

Senior Program Manager - People Operations

New York, NY $140,000.00-$193,000.00 5 days ago

Were unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr