Director - Data & Analytics

Data & Analytics Director

GreenState's Information Technology department adheres to the corporate values and acts as a business partner who understands the needs of the business, enables business units to meet strategic objectives through technology, and provides employees and members with quality technology platforms that are always available, always relevant, and always scalable. The Data & Analytics Director is responsible for leading and managing the Data Architecture, Engineering, Business Intelligence teams which encompasses data flow, analysis & reporting and data science based on organizational priorities. This includes aligning IT operational processes and strategic roadmaps with business needs, ensuring that standards and technology best practices are consistently met, and managing project intake and resources based on the direction and emphasis of organizational demands.

At GreenState, we exist to create lasting value for those we serve. We do this by putting immense value into our employees, members and communities. We empower our employees to create endless opportunities, which will then impact the lives of our members and enhance the vitality of our communities. Salary range for this position is $159,822.78 - $186,851.34 with a progressive benefit package.

Essential Duties And Responsibilities

Performs essential duties and responsibilities in the following areas which may include but are not limited to those listed and are subject to change.

• Adheres to the Credit Union's core values and Service Standards in conducting GreenState's mission and vision.
• Demonstrates a positive member service (internal and external) focus at all times.
• Demonstrates teamwork in all interactions with coworkers and in the completion of all duties and responsibilities.
• Ensures confidentiality of member information.
• Supports a diverse and inclusive work environment.
• Leads the organization in GreenState's data strategy, service management, and delivery functions.
• Establishing and executing a comprehensive data vision.
• Develops departmental operating plans to carry out the technology vision and leverage digital best practices across the organization.
• Aligns IT operational processes and roadmaps with the organizations business needs.
• Executes and sets the example of appropriate project management oversight by overseeing multiple projects in various areas of discipline.
• Develops and maintains processes for checks and balances of key steps to be followed by operational resources and / or automated systems.
• Fosters vendor relationships to ensure timely and valuable deliverables for stakeholders.
• Ensures key vendors and applications integrate appropriately and minimize additional expense and dual entry and processing.
• Employs and maintains system processes and controls to protect data in conjunction with the corporate business resumption plan. Defines and maintains strategy for data availability.
• Continually works with systems, vendors, and staff to seek methods of improving manual process with automation.
• Researches industry trends in data and development to ensure the credit union remains competitive in its products and service offerings.
• Maintains awareness of changing trends in technology and regulations in the credit union industry to include software and systems and act as required.
• Provides and maintains key methods of implementation of new enhancements, system upgrades and modifications by coordinating with proper staff and processes.
• Coordinates and maintains personnel resource schedule as applicable to ensure timeline processing of key business data.
• Acts as primary conduit for data flow and enhancements to key business workflows by directing appropriate staff and managing resources.
• Manages the full development lifecycle for the design, development, and deployment of solutions, and establish and maintain standards, methods, and procedures.
• Prepares service reports for the Executive Team and Board of Directors.
• Coaches and directs staff in operational activities to ensure compliance with operational goals.
• Ensures that various federal reporting documents are delivered in a timely manner.
• Ensures that processes comply with State and Federal rules and regulations.
• Provides leadership to the team ensuring employees are positioned for success by providing guidance and championing performance and development opportunities.
• Provides a high level of technical guidance to internal customers utilizing expert technical proficiency.
• Provides input on Departmental or functional strategy and policy formation.
• Ensure budgets, resources, and schedules meet corporate requirements and milestones.
• Utilize negotiation skills aimed at providing the best outcome for the organization.
• Collaborate with internal business partners to establish strategic plans and meet deadlines.
• Embraces and leads change.
• Plays a vital role in enriching the community by participating in community service organizations and / or credit union sponsored events, on an annual basis.
• Performs other duties as assigned.

Job Requirements / Expectations

Bachelor's degree in Mathematics, Computer Science, Information Systems, or related field. At least six (6) years progressive experience working in a large, complex technical environment supporting workflow automation, information management, delivery, cultivation, and warehousing systems. At least five (5) years of experience in a leadership role building efficient, reliable, and scalable solutions that improve business outcomes. Preference will go to those with financial institution experience. Up-to-date practical knowledge of AI / ML technologies and their trends including vendors and tools used to drive real business value. Experience with cloud-based data platforms and services. Excellent leadership, communication, and interpersonal skills, with the ability to build and motivate high-performing teams. Strong project management and organizational skills with demonstrated ability to initiate and coordinate detailed tasks and timelines across multiple business functions required. Established and documented track record of making quality IT decisions based on quantitative methods and thorough research. This position requires highly specialized knowledge, with experience in several key skills, including but not limited to :

This position reports to the Chief Information Officer. Supervisory Responsibilities This position is responsible for the supervision of others.

Equal Opportunity Employment Statement GreenState Credit Union is an EEO / AA Employer. We strongly encourage all individuals to apply for openings with the credit union.