Benefits
- 401(k)
- Bonus based on performance
- Competitive salary
- Dental insurance
- Employee discounts
- Health insurance
- Opportunity for advancement
- Training & development
- Tuition assistance
- Medical, Dental, and Vision
- Flexible schedule
- Free Membership at F45
- Competitive salary and bonus structure
- Monthly Team outings
Overview
Our F45 family is looking to grow our management team. As an Assistant Studio Manager / Head Trainer, you will be the face of F45 and will own the F45 experience. The Assistant Studio Manager / Head Trainer plays a pivotal role in assisting the day to day management of the studio, developing the trainers, operating F45 classes, promote the health / wellness benefits associated with a healthy lifestyle, as well as working with the sales team to drive membership sales and retention. The Assistant Studio Manager / Head Trainer is not only a mentor, but an Ambassador of our brand, and a proven leader.
Responsibilities
Drive the continued growth of the F45 studioDemonstrate knowledge of the brand and model behavior in accordance with company standardsDevelop relationships with members to foster a strong and connected communityProvide and maintain the highest level of customer serviceDemonstrate positive attitude and actions through a display of courtesy, service, cooperation, hospitality, sensitivity and professionalism to both clients and internal staffDevelop a high energy culture through contests and incentive based motivationMeet or exceed required performance metrics (KPI’s)Ensure compliance and adherence to F45 Training business policies and standardsAssist in managing the daily operations of the studio
Managing studio operating expense and payroll budgets within targetsManage / coordinate vendors / suppliersMaintain top-notch cleanliness, appearance and organization of the studioCollaborate with sales team
Coordinate membership growth and retentionExecute retention calendar promotions and eventsAssist in managing client memberships and retention with support of sales team including respond to current member needs and member referralsEngage local community to drive awareness including studio launchAssist with special projects, events, and promotions as neededEnsures that all member interface procedures are followed including but not limited to :
Proper Member Check-InTelephone Inquiries (general and sales related)Member registrationDelinquent account / Failed payment proceduresCustomer care callsMember change requestsAssist in recruiting, hiring, training, managing, and developing a dynamic team of fitness trainers
Assist in training and managing all personal trainers on staff in accordance with the prescribed F45 training methodsAssist in tracking and ensuring accuracy of all mandatory education certifications / training for all trainersAssist in completing monthly trainer evaluations to ensure that all trainers are giving personalized attention during every class, that they are ensuring exercises are performed safely, and correctly, while keeping the members motivated and encouraging in a vibrant F45 atmosphereAssist in planning and coordinating shift schedule and ensure the smooth running of a fully staffed daily class scheduleBuild and maintain class size through scheduling optimizationMaintain serviceability of training equipmentCoach 18-20 high energy HIIT classes per week, including some weekend classesAssist in planning / executing F45 Playoffs Before / After each ChallengeQualifications
Must have Personal Training Certification through a nationally recognized organization or be willing to obtain one within 90 days of hire.Must have CPR / AED / First Aid CertificationPreferred 1+ years of management experience, including directly overseeing all aspects of staff management from hiring, training, supporting, disciplining, and terminatingMust have outstanding experience delivering high-quality customer service, excellent communication, organizational, and written skillsMust possess excellent leadership and management skills to create a positive, successful environment for staff and clientsAbility to work independently and collaborate with F45 team and clientsHighly organized with the ability to prioritize and meet deadlinesComputer proficiency with MS Office programs, MindBody, and various media platforms1+ years of proven sales leadership in the Health & Fitness industry preferred#J-18808-Ljbffr