Producer Advocacy Representative I
SageSure is seeking an enthusiastic Producer Advocacy Representative with experience providing white-glove service to our producers. This is an opportunity to grow your career with a young, growing insurance and technology company. While working with a friendly and supportive team, we will help you learn the foundation of our business in a role that will take you wherever you want to grow with us.
As a Producer Advocacy Representative, you will provide high-quality support to producers by answering policy questions specific to post-bind changes, reviewing coverages to ensure our policyholders are adequately protected, and evaluating documents to ensure accuracy in handling. The ability to handle inquiries in a positive and professional manner, along with knowledge of insurance industry terminology, policies, and procedures, is required for this role. The ideal candidate will be a problem solver and be effective handling difficult conversations with our producers. Additionally, you will work closely with the underwriting team, managing the initial review of inspections, processing changes to the policy when authorized to make decisions, and deferring to an underwriter when not empowered to make underwriting decisions.
If you are genuinely excited to help customers, are patient, empathetic, and passionate about communication and problem-solving, which comes naturally to you, then you may have what it takes to begin this journey with us.
What You'd Be Doing :
We're Looking For Someone Who Has :
Highly Preferred Candidates Also Have :
About the Policy Services Team at SageSure :
Helping customers and a service mindset are at the core of SageSure's Policy Services team approach. Policy Services roles are directly responsible for building the brand, and we take that very seriously at SageSure. Our Policy Services team is the voice of SageSurehaving frequent connections with our customers. Serving the customer is fulfilling and a great way to learn about the insurance industry. Policy Services roles have career progression paths built-in, and with all the industry knowledge you've gained, you'll be primed for advancement within the department or across the company. The nature of the work requires constant interfacing with other teams, including underwriting, sales and marketing. As a part of this growing team, you'll experience a fast-paced environment that requires dynamic involvement and provides accelerated learning.
Advocacy • Cincinnati, OH, US