ServiceNow Discovery / CMDB Developer, AVP

Do you want your voice heard and your actions to count?

Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world's leading financial groups. Across the globe, we're 120,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.

With a vision to be the world's most trusted financial group, it's part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.

Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.

The selected colleague will work at an MUFG office or client sites four days per week and work remotely one day. A member of our recruitment team will provide more details.

Job Summary :

We are seeking a well-rounded and motivated ServiceNow Discovery / CMDB Developer to join our dynamic team. As a ServiceNow technical expert, you will play a crucial role in designing, implementing, and maintaining ServiceNow discovery and CMDB capabilities and contributing towards transformation of IT Service Delivery while supporting current state. Candidate must have a strong functional and technical understanding of ServiceNow's on-prem and cloud discovery, management of CMDB and Service Management (ITSM). This individual needs to have a solution-driven mindset to best work through the deliverables around the needs of the organization. Excellent communication and documentation skills are extremely important. If you're passionate about creating efficient workflows, improving user experiences, and solving complex business challenges, this role is for you. This is a key member of ServiceNow Engineering and Services team.

Requirements :

• 6-8 years of demonstrated technical experience with design, implementation and support of ServiceNow discovery, CMDB and service mapping.
• Proficiency in ServiceNow development, including creating custom applications, modules and workflows
• Understanding of ServiceNow data model, tables and relationships
• Deep functional and technical understanding and implementation experience with ServiceNow ITOM discovery and CMDB
• Experience deploying and managing ServiceNow discovery on on-prem, AWS and Azure
• Experience enhancing and / or creating patterns to support custom discovery
• Experience implementing and managing service mapping
• Strong knowledge and experience with ServiceNow CMDB and CSDM framework
• Understanding of Cloud Provisioning, and integration of ServiceNow with AWS and Azure cloud platforms is required
• Strong understanding of network, infrastructure and application components and their inter-relationships to effectively support discovery and service mapping
• Knowledge of ServiceNow orchestration for automating IT processes
• Experience developing ServiceNow APIs, ServiceNow Workflows, Flow Designer, UI Pages, UI Macros, Business Scripts, Client Scripts, UI Scripts, UI Actions, UI Policies, Script Includes, Security Rules
• Experience with scripting languages such as JavaScript, Angular.js, Perl, Powershell
• Good understanding of ITIL
• Experience implementing REST API integration with third party tools such as Intune, SCCM, Tanium, Qualys, VMWare etc.
• Ability to create custom reports, dashboards and visualizations
• Familiarity with ServiceNow Performance Analytics
• Experience with .Net development and backend SQL Server is preferred
• Strong problem-solving skills, communication and collaboration skills

Responsibilities :

Education :

Bachelor's degree in Computer Science or a closely-related discipline, or an equivalent combination of formal education and experience

The typical base pay range for this role is between $107K - $133K depending on job-related knowledge, skills, experience, and location. This role may also be eligible for certain discretionary performance-based bonus and / or incentive compensation. Additionally, our Total Rewards program provides colleagues with a competitive benefits package (in accordance with the eligibility requirements and respective terms of each) that includes comprehensive health and wellness benefits, retirement plans, educational assistance and training programs, income replacement for qualified employees with disabilities, paid maternity and parental bonding leave, and paid vacation, sick days, and holidays. For more information on our Total Rewards package, please click the link below.

MUFG Benefits Summary

We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws (including (i) the San Francisco Fair Chance Ordinance, (ii) the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, (iii) the Los Angeles County Fair Chance Ordinance, and (iv) the California Fair Chance Act) to the extent that (a) an applicant is not subject to a statutory disqualification pursuant to Section 3(a)(39) of the Securities and Exchange Act of 1934 or Section 8a(2) or 8a(3) of the Commodity Exchange Act, and (b) they do not conflict with the background screening requirements of the Financial Industry Regulatory Authority (FINRA) and the National Futures Association (NFA). The major responsibilities listed above are the material job duties of this role for which the Company reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of conditional offer of employment, if any. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities duties and skills required of personnel so classified. We are proud to be an Equal Opportunity Employer and committed to leveraging the diverse backgrounds, perspectives and experience of our workforce to create opportunities for our colleagues and our business. We do not discriminate on the basis of race, color, national origin, religion, gender expression, gender identity, sex, age, ancestry, marital status, protected veteran and military status, disability, medical condition, sexual orientation, genetic information, or any other status of an individual or that individual's associates or relatives that is protected under applicable federal, state, or local law.

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