Senior Account Manager

About Us :

Second Melody is a branding studio with a diverse client portfolio, including a strong presence in health and biotech. Our focus is strategic brand alignment across corporate messaging, internal culture, audience outreach, advocacy and education. Our mission is to help our clients solve problems by building stronger and more inclusive brands that accurately represent their visions, passions, and business goals.

Role Overview :

At Second Melody, we believe in building meaningful, lasting relationships with our clients and within our team. As a Senior Account Manager, you’ll support those connections by serving as a primary contact between clients and internal teams, ensuring clear communication, alignment, and client satisfaction. Working closely with the Director of Accounts and cross-functional team members, you’ll manage day-to-day communications, ensuring the strategic direction of the brand is aligned to projects and client needs are met. You will build, maintain, and grow relationships with clients, leading to organic growth. This is a client-facing role suited for someone organized, curious, and eager to lead in a purpose-driven creative environment.

Job Responsibilities

Business Management & Development

• Manage the development of scopes of work and annual budgets for assigned account(s) in partnership with internal team
• Oversee estimates, billing, job closeouts, and financial tracking to support account profitability; ensure team compliance with Teamwork for accurate billing
• Identify organic growth opportunities by understanding client goals and making suggestions to supervisor and ultimately client
• Participate in internal brainstorms and planning sessions, contributing ideas and capturing action items aligned to client strategic objectives
• Build knowledge of brands, market, and business objectives; monitor market and competitive trends
• Participate in new business pitches as opportunities arise

Client Relationship

Leadership & Collaboration

People Management

Requirements

What You Bring

What We Value

Hybrid Structure :

While Second Melody’s offices are located in New Jersey, candidates are not required to reside in the state. However, they should be willing to travel to New Jersey for company events as needed.

Benefits

Time Off

Benefits

401k

Continuing Education

Future Career Growth

Salary Range : $85,000-$90,000