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Call Center Representative
Call Center RepresentativeLegacy Parking Company • Chicago, IL, United States
Call Center Representative

Call Center Representative

Legacy Parking Company • Chicago, IL, United States
30+ days ago
Job type
  • Part-time
Job description

Legacy Parking is a quickly growing parking management company that is looking to add a Call Center Representative to our team in Downtown Chicago. Our Call Center team is the voice of our company, and we are looking to hire someone who has a positive attitude and give off a cheerful demeanor. It's crucial that the person in this position is customer service oriented and has the ability to communicate effectively in English (Spanish is a plus).

Primary Responsibilities:

  • Answer a high volume of inbound calls
  • Resolve customer concerns while providing top of the line service
  • Navigate internal database and input customer information
  • Utilize customer service experience to assist coworkers and teammates with issues they are unable to resolve
  • Provide an excellent customer experience with every call
Qualifications:
  • Technical Troubleshooting Experience and an understanding of Windows based PC hardware and Software.
  • Ability to work in fast paced environment
  • Ability to navigate multiple internet-based applications simultaneously
  • Excellent verbal and written communication skills

Must have weekend and night availability - shift differential for weekend and/or overnight shifts. Part-time hours needed.

This is not a remote position. It is required to be onsite.

Salary Description

$17.75/hr
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Call Center Representative • Chicago, IL, United States

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