Volunteer Coordinator

Volunteer Coordinator

Scope & Purpose

The Volunteer Coordinator is an integral member of the Community Empowerment department, working to steward the MLF vision of empowering communities into a lifestyle of service with the homeless by filling the volunteer needs of our programs as we steward relationships with groups and individuals who desire to serve with us. This position will focus heavily on the administrative communication and coordination needed to ensure an excellent volunteer experience. At MLF, our vision is to empower communities into a lifestyle of service with the homeless, and the Volunteer Coordinator is on the front lines of bringing this vision to life.

This is a full-time, non-exempt position reporting to the V olunteer Manager. Due to the nature and requirements of the position, hours are flexible to fit the needs of the organization, but typically include 8am-5pm Tuesday-Saturday. Additional nights and weekends may be required . The Volunteer Coordinator will office at Community First! Village located at 9 116 Hog Eye Road, Austin, TX 78724.

Duties & Responsibilities

• Manage and coordinate volunteer group requests, scheduling, and communicating all necessary information with group liaison
• Update and maintain volunteer opportunities, descriptions, and communications, to ensure an enjoyable and safe serving experience for all volunteers
• Welcome, orient, and check in volunteers to Community First! Village (CFV) daily, with the spirit of hospitality and stewardship
• Maintain accurate information within the volunteer database system daily, and generate monthly reporting of volunteer statistics for leadership and program managers
• Provide support to current and potential volunteers as they navigate our volunteer portal and calendar
• Provide support and customer service to all internal volunteer facing programs
• Respond to a high volume of volunteer inquiries in a timely manner , through email and phone
• Maintain an organized record of individuals and groups interested in various volunteer activities
• Maintain all necessary calendars that are associated with volunteer scheduling
• Assist with volunteer recognition and appreciation, including thank you notes to groups and individuals
• Assist in the planning and execution of the annual Volunteer Appreciation event
• Attend staff meetings and other meetings deemed necessary
• Other Duties & Responsibilities as needed

Knowledge , Skills , Abilities & Principles

Work Environment & Physical Demands

MLF VISION

We empower communities into a lifestyle of service with the homeless.

MLF MISSION

We provide food and clothing, cultivate community, and promote dignity to our homeless brothers and sisters in need.

GOALS

BELIEF STATEMENTS

The vision is supported by belief statements centered on our belief that homelessness is the result of a profound, catastrophic loss of family :

CORE VALUES

M LF is committed to fostering a culture that prioritizes relational connection . We believe there is opportunity in every aspect of our work to be relational in a highly transactional world. In this culture, transactions are means to relational ends, not the other way around.​

​​This begins with the countercultural love poured out by Jesus Christ and grows as imperfect individuals strive to show this love to each other human-to-human, heart-to-heart.​

​​Each individual's openness to the journey of their own personal growth is essential in building our relational culture, and we believe this culture flourishes as we each continuously strive to more fully embody these four core values :

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.

MLF is committed to creating a diverse environment and is proud to be an equal opportunity employer. Personnel are chosen based on ability without regard to race, color, religion, sex, national origin, genetics, disability, marital status, or sexual orientation in accordance with federal and state law.